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Mark Wilson

SVP Product Strategy & Operations, Cruise & Tour

Mark has been with arrivia over 15 years and has served in multiple executive roles including product, marketing, creative services, account management and supporting business development. Most recently, Mark has been promoted to Senior Vice President and is responsible for arrivia’s cruise & tour business including overall product strategy, supplier relationships, revenue management, content & operations. Recognized in the industry as a cruise authority, he instrumental in establishing arrivia’s cruise strategy and driving future growth in both B2B and B2C channels.

Mark brings more than 30 years of travel experience serving in executive roles with Sabre, Travelocity, Global Vacation Group, Certified Vacations and Alamo Rent A Car. Mark led the cruise & vacations business at Sabre and Travelocity and has managed the development of multiple online travel booking platforms across cruise, vacation packaging & car rental. Mark also previously served as Executive Vice President of eCommerce for RazorGator Interactive Group and was responsible for the company’s eCommerce and marketing functions as well as its consumer-direct online event ticketing business.

Mark holds a Bachelor of Science degree in Advertising from the School of Journalism & Communications at the University of Florida.

Mike Nelson

Chief Executive Officer

Mike joined arrivia as an accomplished leader with a track record of working with high growth companies. Prior to joining arrivia, he was with Allianz, one of the world’s largest financial services companies, as the CEO of its multi-billion dollar global travel insurance business. The business achieved the top market share position and more than tripled revenue in the US during Mike’s tenure. He was previously part of the management team that launched Orbitz, a leading online travel agent, and helped grow it to over $11 billion of gross travel bookings. Mike held several roles during his 12-year tenure at Orbitz, including Global Chief Operating Officer and President of Partner Services.

Mike has been in the travel industry for more than 20 years, has strong international experience and a deep understanding of our industry, partners and customers. He leads arrivia with a great mix of operational experience, technical breadth and a passion for the customer experience.

He holds an MBA with a concentration in finance and an undergraduate accounting degree, both from the University of Minnesota.

Ashley Wilson

SVP, Account Management

Ashley fulfills a key role at arrivia by providing executive business management for our current and new partner accounts. Ashley’s wealth of knowledge of the company’s products and processes in sales, marketing, technology and product development brings Account Management a sharp eye for precise detail, initiative execution and performance. Her skills and experience are instrumental in providing dynamic growth within our current partnerships in addition to developing new domestic and international alliances.

With more than 15 years of experience in travel technology, Ashley’s strong understanding of Account Management, Business Development and Operations allow her to be an integral leader for the arrivia team. She optimizes the operations of arrivia’s valued partners and clients with her extensive experience and understanding of key programs with a focus on process improvement.