International Cruise & Excursions, Inc. (ICE) Announces Alan Josephs as Chief Product Officer

By Sara Martin | August 17, 2020
Chief Product Officer

International Cruise & Excursions, Inc. (“ICE”) announced today that Alan Josephs has joined the company as Chief Product Officer effective August 3, 2020.  Mr. Josephs was most recently the Chief Product & Marketing Officer at Switchfly, a travel and loyalty e-commerce company for travel brands, and will be responsible at ICE for product strategy and innovation for the products and technology solutions.  “Alan is a well-known leader, with a strong track record for driving performance…

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ICE Named Top 20 Travel Company in Travel Weekly’s 2020 Power List

By Sara Martin | June 24, 2020

For the fifth consecutive year, International Cruise & Excursions, Inc. (ICE) was recognized on the 2020 Travel Weekly Power List, which ranks companies with $100 million or more in travel sales who explored acquisitions, expansions, technological initiatives, and more in 2019. ICE jumped up one spot this year to number 19 out of 52 other travel companies named, landing a spot in the top 20 for the second year in a row. In 2019, ICE…

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International Cruise & Excursions, Inc. (ICE) founders John and Marcia Rowley Receive Circle of Excellence Lifetime Achievement Award from American Resort Development Association

By Sara Martin | June 18, 2020

International Cruise & Excursions, Inc. (ICE), one of the world’s largest and most innovative travel partners, was recently recognized with several prestigious awards by the American Resort Development Association (ARDA).  Among these honors was the ARDA Circle of Excellence (ACE) Lifetime Achievement Award presented to ICE founders, John and Marcia Rowley. The ACE Lifetime Achievement Award is bestowed upon those that have attained the highest level of excellence and whose accomplishments and life’s work drive…

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International Cruise & Excursions, Inc. (ICE) Announces Mike Nelson as Chief Executive Officer

By Sara Martin | June 17, 2020

International Cruise & Excursions, Inc. (“ICE”) today announced that Mike Nelson has been appointed Chief Executive Officer and a member of the Board of Directors effective July 1, 2020.  Mr. Nelson was most recently the CEO of Global Travel Insurance for Allianz.  Brian Fontana, who has served as the company’s Interim Chief Executive Officer and President, and Chief Financial Officer for the last 6+ months, will continue to lead the finance function and serve as…

Read More (SOR) Announces Management Changes

By Sara Martin | February 14, 2020

International Cruise & Excursions, Inc. (ICE) is excited to announce the promotion of Jeff Zotara as Chief Digital Officer, reporting directly to the CEO, Brian Fontana.  Jeff will take responsibility as Managing Director of SOR and the leader of the Carlsbad office.  Jeff joined SOR in 2015 as the Chief Marketing Officer and has made a significant impact.  We believe he will make an even greater impact across the entire company in his new role.…

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ICE Fuels Growth through Acquisition of WMPH Vacations

By Sara Martin | December 12, 2019

Scottsdale-based International Cruise & Excursions (ICE), the global leader in travel-based loyalty and reward solutions, announced today that it has acquired WMPH Vacations, an industry leading large-scale, online retail travel company.  Founded in 2004, WMPH is a South Florida travel agency that specializes in the distribution of cruise vacations through its popular online retail brands. WMPH, which stands for We Make People Happy, has an exceptional reputation within the cruise industry and is a key…

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ICE Announces Executive Transition Plan

By Sara Martin | November 22, 2019

International Cruise & Excursions Announces Executive Transition Plan The Board of Directors of International Cruise & Excursions, Inc. (ICE) has announced an executive transition plan, in which Brian Fontana, President and Chief Financial Officer, has been named Interim Chief Executive Officer, effective immediately.  John Rowley, CEO, and Marcia Rowley, COO, will both retire from their management roles.  Both Mr. and Mrs. Rowley will continue their relationships with ICE as members of the Board of Directors,…

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Exciting Updates from American Express Travel

By Sara Martin | October 14, 2019

For the second year in a row, ICE has WON Travel Network Agency of the Year with American Express Travel!  This prestigious award recognizes ICE for our commitment to the American Express Card Members, the business, and partners.   The great news doesn’t stop there! Last week we launched a new, online cruise booking experience on Site traffic to our cruise platform is up over 36% this year with American Express, and we expect…

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2019 Travel Weekly Power List Names ICE Top 20 Travel Company

By Sara Martin | July 12, 2019

For the fourth consecutive year, International Cruise & Excursions, Inc. (ICE) was recognized on the 2019 Travel Weekly Power List, which ranks companies with $100 million or more in travel sales who explored acquisitions, expansions, technological initiatives, and more in 2018. This year, among 53 other travel companies, ICE jumped up two spots from its 2018 No. 22 ranking, landing in the top 20. A lot of the success and innovation ICE has seen in…

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ICE Member Book Wins Print Excellence Silver Award

By Sara Martin | July 1, 2019

In early 2019, a pair of our esteemed print and production vendors—K. Geis Printing and Lithotech—asked to submit one of our Westgate Resorts Cruise & Travel Collection assets into an international competition called the Print Excellence Awards. We are excited to share that our Westgate Gold Member Book won the Print Excellence Silver Award in the Brochure category! The production of this Westgate asset was our first project with Lithotech, as our partnership only recently…

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ICE Donates $7,000 to Nonprofit Community Partner

By Sara Martin | May 30, 2019

Social responsibility is embedded into the foundation of ICE, with monthly fundraising efforts to support a number of charities both locally and globally. Last week, ICE’s Women on their Way (WOW) program hand-delivered a $7,000 check to A New Leaf. ICE employees donated these funds during ICE’s Delivering Dignity drive, which the women of WOW sponsored and ran throughout the month of April. The monetary donation was also accompanied by a selection of in-kind donations,…

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ICE Wins its Third 2019 BIG Award

By Sara Martin | May 7, 2019

ICE is excited to share that the Business Intelligence Group (BIG) has announced the winners of its inaugural Excellence in Customer Service Awards. ICE was selected as an Organization of the Year, earning our third 2019 award from BIG. We also won BIG’s 2019 Best Places to Work Award and the 2019 BIG Innovation Award for our Cruise Chat program. The Excellence in Customer Service Award Program recognizes the superior performance of individuals and companies around the world…

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