Arrivia welcomes new CFO!

By Lindsay Stead | January 7, 2021

It’s our pleasure to introduce our new Chief Financial Officer, Steve Barnhart. We are very excited to have Steve join arrivia and the senior leadership team. Steve comes to us with extensive experience as a CFO leading consumer focused companies. He brings a deep understanding of the travel industry, as part of the team that built Orbitz and having served as their CFO and CEO. In his previous leadership roles for both public and private equity-backed companies,…

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International Cruise & Excursions, Inc. (ICE) Announces Alan Josephs as Chief Product Officer

By Sara Martin | August 17, 2020
Chief Product Officer

International Cruise & Excursions, Inc. (“ICE”) announced today that Alan Josephs has joined the company as Chief Product Officer effective August 3, 2020.  Mr. Josephs was most recently the Chief Product & Marketing Officer at Switchfly, a travel and loyalty e-commerce company for travel brands, and will be responsible at ICE for product strategy and innovation for the products and technology solutions.  “Alan is a well-known leader, with a strong track record for driving performance…

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International Cruise & Excursions, Inc. (ICE) founders John and Marcia Rowley Receive Circle of Excellence Lifetime Achievement Award from American Resort Development Association

By Sara Martin | June 18, 2020

International Cruise & Excursions, Inc. (ICE), one of the world’s largest and most innovative travel partners, was recently recognized with several prestigious awards by the American Resort Development Association (ARDA).  Among these honors was the ARDA Circle of Excellence (ACE) Lifetime Achievement Award presented to ICE founders, John and Marcia Rowley. The ACE Lifetime Achievement Award is bestowed upon those that have attained the highest level of excellence and whose accomplishments and life’s work drive…

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International Cruise & Excursions, Inc. (ICE) Announces Mike Nelson as Chief Executive Officer

By Sara Martin | June 17, 2020

International Cruise & Excursions, Inc. (“ICE”) today announced that Mike Nelson has been appointed Chief Executive Officer and a member of the Board of Directors effective July 1, 2020.  Mr. Nelson was most recently the CEO of Global Travel Insurance for Allianz.  Brian Fontana, who has served as the company’s Interim Chief Executive Officer and President, and Chief Financial Officer for the last 6+ months, will continue to lead the finance function and serve as…

Read More (SOR) Announces Management Changes

By Sara Martin | February 14, 2020

International Cruise & Excursions, Inc. (ICE) is excited to announce the promotion of Jeff Zotara as Chief Digital Officer, reporting directly to the CEO, Brian Fontana.  Jeff will take responsibility as Managing Director of SOR and the leader of the Carlsbad office.  Jeff joined SOR in 2015 as the Chief Marketing Officer and has made a significant impact.  We believe he will make an even greater impact across the entire company in his new role.…

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ICE Fuels Growth through Acquisition of WMPH Vacations

By Sara Martin | December 12, 2019

Scottsdale-based International Cruise & Excursions (ICE), the global leader in travel-based loyalty and reward solutions, announced today that it has acquired WMPH Vacations, an industry leading large-scale, online retail travel company.  Founded in 2004, WMPH is a South Florida travel agency that specializes in the distribution of cruise vacations through its popular online retail brands. WMPH, which stands for We Make People Happy, has an exceptional reputation within the cruise industry and is a key…

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ICE Announces Executive Transition Plan

By Sara Martin | November 22, 2019

International Cruise & Excursions Announces Executive Transition Plan The Board of Directors of International Cruise & Excursions, Inc. (ICE) has announced an executive transition plan, in which Brian Fontana, President and Chief Financial Officer, has been named Interim Chief Executive Officer, effective immediately.  John Rowley, CEO, and Marcia Rowley, COO, will both retire from their management roles.  Both Mr. and Mrs. Rowley will continue their relationships with ICE as members of the Board of Directors,…

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2019 Travel Weekly Power List Names ICE Top 20 Travel Company

By Sara Martin | July 12, 2019

For the fourth consecutive year, International Cruise & Excursions, Inc. (ICE) was recognized on the 2019 Travel Weekly Power List, which ranks companies with $100 million or more in travel sales who explored acquisitions, expansions, technological initiatives, and more in 2018. This year, among 53 other travel companies, ICE jumped up two spots from its 2018 No. 22 ranking, landing in the top 20. A lot of the success and innovation ICE has seen in…

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ICE Member Book Wins Print Excellence Silver Award

By Sara Martin | July 1, 2019

In early 2019, a pair of our esteemed print and production vendors—K. Geis Printing and Lithotech—asked to submit one of our Westgate Resorts Cruise & Travel Collection assets into an international competition called the Print Excellence Awards. We are excited to share that our Westgate Gold Member Book won the Print Excellence Silver Award in the Brochure category! The production of this Westgate asset was our first project with Lithotech, as our partnership only recently…

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ICE Wins its Third 2019 BIG Award

By Sara Martin | May 7, 2019

ICE is excited to share that the Business Intelligence Group (BIG) has announced the winners of its inaugural Excellence in Customer Service Awards. ICE was selected as an Organization of the Year, earning our third 2019 award from BIG. We also won BIG’s 2019 Best Places to Work Award and the 2019 BIG Innovation Award for our Cruise Chat program. The Excellence in Customer Service Award Program recognizes the superior performance of individuals and companies around the world…

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ICE Wins 2019 Valley’s Healthiest Employers Award

By Sara Martin | May 2, 2019

International Cruise & Excursions, Inc. (ICE) is excited to earn its second 2019 award from Phoenix Business Journal (PBJ). Out of more than 65 finalists, ICE came in at #12 on the PBJ’s 2019 list of Valley’s Healthiest Employers, which honors organizations that employ the most innovative strategies to improve the health and wellbeing of their employees. This win comes shortly after ICE topped the PBJ’s Women-Owned Businesses List for the fifth straight year. ICE…

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ICE Welcomes New Chief Human Resources Officer

By Sara Martin | April 26, 2019

International Cruise & Excursions, Inc. (ICE) is excited to welcome Guido de Koning to its Senior Leadership team in the role of Chief Human Resources Officer. Guido comes to ICE with more than a decade of experience in human resources leadership in the US and internationally, including Europe, Japan, and Singapore. Most recently, Guido led a global HR team, as the SVP of Human Capital for Aspect Software. He supported approximately 1,800 employees in 50…

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