ICE Donates $7,000 to Nonprofit Community Partner

By Sara Martin | May 30, 2019
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Social responsibility is embedded into the foundation of ICE, with monthly fundraising efforts to support a number of charities both locally and globally. Last week, ICE’s Women on their Way (WOW) program hand-delivered a $7,000 check to A New Leaf. ICE employees donated these funds during ICE’s Delivering Dignity drive, which the women of WOW sponsored and ran throughout the month of April. The monetary donation was also accompanied by a selection of in-kind donations,…

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ICE Wins its Third 2019 BIG Award

By Sara Martin | May 7, 2019
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ICE is excited to share that the Business Intelligence Group (BIG) has announced the winners of its inaugural Excellence in Customer Service Awards. ICE was selected as an Organization of the Year, earning our third 2019 award from BIG. We also won BIG’s 2019 Best Places to Work Award and the 2019 BIG Innovation Award for our Cruise Chat program. The Excellence in Customer Service Award Program recognizes the superior performance of individuals and companies around the world…

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ICE Wins 2019 Valley’s Healthiest Employers Award

By Sara Martin | May 2, 2019
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International Cruise & Excursions, Inc. (ICE) is excited to earn its second 2019 award from Phoenix Business Journal (PBJ). Out of more than 65 finalists, ICE came in at #12 on the PBJ’s 2019 list of Valley’s Healthiest Employers, which honors organizations that employ the most innovative strategies to improve the health and wellbeing of their employees. This win comes shortly after ICE topped the PBJ’s Women-Owned Businesses List for the fifth straight year. ICE…

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ICE Welcomes New Chief Human Resources Officer

By Sara Martin | April 26, 2019
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International Cruise & Excursions, Inc. (ICE) is excited to welcome Guido de Koning to its Senior Leadership team in the role of Chief Human Resources Officer. Guido comes to ICE with more than a decade of experience in human resources leadership in the US and internationally, including Europe, Japan, and Singapore. Most recently, Guido led a global HR team, as the SVP of Human Capital for Aspect Software. He supported approximately 1,800 employees in 50…

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ICE Tops Women-Owned Businesses List Again

By Sara Martin | April 17, 2019
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ICE Tops Phoenix Business Journal’s Women-Owned Business List for 5th Straight Year For the fifth consecutive year, International Cruise & Excursions, Inc. (ICE) is proud to have earned the number one spot on the Phoenix Business Journal’s Women-Owned Businesses list. Out of 100+ women-owned Phoenix-area businesses on the list, ICE comes in on top, employing more than 2,900 team members across 14 global offices. Marcia Rowley, together with her husband, John, co-founded ICE in 1997,…

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Royal Caribbean International Names ICE Marketing Partner of the Year

By Sara Martin | March 19, 2019
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International Cruise & Excursions, Inc. (ICE) is proud to be named Marketing Partner of the Year for 2018 by Royal Caribbean International®. “Each year, it is an honor to recognize our partners who have consistently shined with their skills, tremendous knowledge and passion for Royal Caribbean,” said Vicki Freed, Senior Vice President of Sales & Trade Support and Service for Royal Caribbean International. “We are gearing up for another memorable year with the May 2019…

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ICE Welcomes Joshua Kanter as Global Chief Marketing Officer

By Sara Martin | March 4, 2019
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International Cruise & Excursions, Inc. (ICE) is excited to welcome Joshua Kanter to its Senior Leadership team in the role of Global Chief Marketing Officer. Joshua joins ICE with more than a decade of marketing experience in the retail, hospitality, and leisure industries, serving in senior leadership and marketing roles for well-respected companies such as PetSmart, Viking Cruises, and Caesars Entertainment. In his previous positions, Joshua has delivered successful marketing strategies by combining his passion…

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ICE Proves to Be a BIG Deal

By Sara Martin | February 25, 2019
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The Business Intelligence Group (BIG) announced that it has awarded International Cruise and Excursions, Inc. (ICE) the 2019 Best Places to Work Award. Business Intelligence Group sought to identify companies that are actively working to improve their performance through efforts to challenge employees in environments that make work fun and engaging. At ICE, we believe the best investment an organization can make begins with investing in its employees. In other words, those behind the curtain…

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AI Technology Enhancements Continues to Improve Our Innovation

By Sara Martin | February 22, 2019
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ICE acquires AI technology from Lateral, Inc. ICE is happy to announce that we have entered into a strategic arrangement with technology company, Lateral, Inc. Under the agreement, Lateral will support ICE’s development and deployment of our next generation software solutions for our global business operations. Lateral will be bringing an experienced team of travel industry resources to work with the ICE development teams to accelerate time to market and provide the capacity to deliver…

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Twice as Nice: ICE Awarded Travel Representative Excellence Award Again

By Sara Martin | February 15, 2019
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American Express Awards ICE with the 2018 Travel Representative Excellence Award We are proud to announce that, for the second year in a row, International Cruise & Excursions, Inc. (ICE) has won the American Express Travel Representative Excellence Award for 2018. Every year, 25 of the highest performing member agencies in the U.S. Representative Travel Network are honored for their achievements. Criteria for these honors include successfully meeting business objectives, effective leadership and a commitment…

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ICE Welcomes SOR Technology to the Family

By Sara Martin | February 12, 2019
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Exciting News From ICE Scottsdale, Arizona based International Cruise & Excursions Gallery, Inc. (ICE) today announced that the Company has entered into a merger agreement with SOR Technology (SOR), a global provider of technology-based, travel and leisure benefits and solutions.   Headquartered in Carlsbad, California, SOR was founded in 2004 by Kevin Schneider and Elliot Springer. The SOR technology platform was built to showcase travel inventory from worldwide travel suppliers, providing end user customers access…

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Meet our Partner: LHVC

By Sara Martin | February 11, 2019
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Meet our Partner: Lifestyle Holidays Vacation Club   Since 2011, ICE has provided Lifestyle Holidays Vacation Club (LHVC) Resort members’ travel and lifestyle products with the world-class service our team is renowned for. During the last eight years, our flourishing partnership with LHVC and its president, Markus Wischenbart, has also greatly benefited each of their nearly 80,000 members. Lifestyle Holidays Vacation Club has a multitude of luxury properties throughout the Dominican Republic, including the picturesque…

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