The latest from arrivia

Loyalty Program News & Insights

Read up on what’s new at arrivia. Get insights on ways to grow your business or expand your membership or customer loyalty program, using travel rewards.

Travel trends by generation reshaping loyalty strategies
News 06/16/2025
New arrivia Report Shows how Generational Travel Behaviors are Reshaping Loyalty Strategy
Loyalty and the Changing Traveler highlights key differences in how U.S. consumers plan, book and think about travel—and what loyalty...
Couple enjoying travel rewards on a beach
Reports & Surveys 06/16/2025
Earning Loyalty at Every Age: What Today’s Travelers Really Want
The travel loyalty landscape is shifting, and loyalty programs cannot afford to stay static. New technology or competition from online...
Insights 03/17/2025
Beyond the Every Day: How Health and Wellness Brands Can Encourage Loyalty With Travel Rewards
In the health and wellness industry, customer engagement is everything. Whether you’re selling wearable fitness devices, boutique spin classes or...
Insights 03/13/2025
​​Exploring New Paths: How Outdoor and Adventure Retailers Can Build Stronger Loyalty Through Travel Rewards​
Whether your customers are paddling through rapids at breakneck speeds, scaling cliffsides, or grabbing a post-hike coffee decked out in...
Insights 03/07/2025
Beyond the Carry-On: How Luggage Brands Can Transform Loyalty Programs with Travel Rewards
Luggage brands occupy a unique space in retail. Unlike fashion, beauty, or tech, where frequent purchases and trends drive engagement,...
A person enjoying member loyalty through rewards
Case Studies 02/04/2025
Driving Engagement, Loyalty, and Member Benefits Through Innovative Travel Solutions
A leading vacation ownership company partnered with Arrivia to enhance member engagement, loyalty, and utilization of travel benefits. For more...
Reports & Surveys 02/03/2025
​​Travel Rewards in Retail: A Loyalty Strategy Worth Exploring​
Retail loyalty programs have long relied on price reductions to keep customers engaged, but consumers today expect more than just...
News 01/07/2025
Arrivia Completes Transaction to Transition Ownership to a Consortium of Investors, Positioning Business for Continued Innovation and Growth
SCOTTSDALE, AZ — January 7, 2025 – Arrivia, a global leader in travel technology and loyalty solutions, has completed a...
News 12/18/2024
Arrivia Announces Expanded Partnership with Touch of Modern to Deliver Enhanced Travel Benefits for Members
SCOTTSDALE, AZ – DECEMBER 18, 2024 – Arrivia, the world’s largest stand-alone travel loyalty and technology provider, is thrilled to...
Telecom industry travel loyalty graphic
Case Studies 12/12/2024
Transforming Customer Engagement with Arrivia’s Global Telecom Travel Program
A leading global telecommunications provider sought to elevate its customer engagement by incorporating travel perks into its newly launched lifestyle...
rise of ai aided trip planning
Reports & Surveys 09/11/2024
Arrivia’s Consumer Survey… Beyond the Hype: The Rise of AI-Aided Trip Planning
We invite you to we explore the findings from our recent consumer survey on the role of AI in travel. ...
Velocity Frequent Flyer logo
News 08/13/2024
Cruisepilot Relaunch: Members Earn Velocity Points On 40+ Cruise Itineraries Worldwide
SCOTTSDALE, AZ, AUGUST 13, 2024 — Velocity Frequent Flyer has partnered with arrivia, the world’s largest stand-alone travel loyalty provider,...
View out the window of Air India Flying Returns member, on a flight using reward points earned from cruise fares
News 08/13/2024
Air India Flying Returns Members Can Now Earn Reward Points On 40+ Cruise Lines Worldwide
GURUGRAM/SCOTTSDALE, AZ, AUGUST 13, 2024 — Air India, India’s leading global airline, and Arrivia, the world’s largest stand-alone travel loyalty...
Traveler looking at arrivia being recognised in Travel Weekly's Annual Power List of Influential Travel Sellers for ninth consecutive year
News 06/28/2024
Travel Weekly Names Arrivia to Annual Power List
Ranked #18, the company is recognized for launching new vacation rental offerings, debuting new AI tools and optimizing the user...
Arrivia's Jeff Zotara on the cover for a podcast explaining how value, flexibility and personalization are essential components of any loyalty program in 2024.
News 06/05/2024
Podcast: Travel Loyalty Must-Haves
How have consumer preferences and expectations evolved in the past few years when it comes to travel and how are...
A satisfied customer uses AI-powered assistant.
Insights 04/30/2024
Streamlining Customer Experience: The Role of AI Chatbots in Loyalty Programs
It’s no secret that AI-powered chatbots have exploded in popularity recently. Retail chatbots currently engage with more than 600 million...