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Case Studies

Read up on what’s new at arrivia. Get insights on ways to grow your business or expand your membership or customer loyalty program, using travel rewards.

Case Studies 02/04/2025
Driving Engagement, Loyalty, and Member Benefits Through Innovative Travel Solutions
A leading vacation ownership company partnered with Arrivia to enhance member engagement, loyalty, and utilization of travel benefits. For more...
Case Studies 12/12/2024
Transforming Customer Engagement with Arrivia’s Global Telecom Travel Program
A leading global telecommunications provider sought to elevate its customer engagement by incorporating travel perks into its newly launched lifestyle...
Examples of personalized marketing materials used by arrivia to increase bookings from cruise travelers who had turned to other forms of travel during the pandemic
Case Studies 12/12/2022
Using Personalized Marketing to Re-Engage Cruise Customers
To re-engage avid cruisers who had turned to others forms of travel during the pandemic, arrivia created personalized direct mailing marketing campaigns with digital follow-ups.
Travellers enjoying a cruise they booked through a microsite developed by arrivia that highlighted the cruise provider’s new value-oriented offerings
Case Studies 11/14/2022
Driving Brand Awareness Through a New Product Category
To drive brand awareness and better position a cruise partner as a value-oriented provider, arrivia developed custom microsites to communicate the brand’s value proposition that were deployed across all member portals.
Financial services company employees reviewing data showing arrivia’s personalized marketing and retargeting increased their member engagement and reduced their advertising costs
Case Studies 10/19/2022
Creating Value and Driving Engagement Through Retargeting
Arrivia optimized the performance of a cooperative financials institution’s online channels to increase member engagement and ad performance.
Holidaying couple using a mobile wallet resort pass developd by arrivia to access a complimentary check-in bonus that successfully reduced booking no-shows for the resort operator
Case Studies 09/15/2022
Mobile Wallet Technology Helps Reduce Booking No-Shows
Arrivia created a digital resort pass for a Mexico-based resort brand using mobile wallet technology to reduce no-shows and incentivize guests.