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Insights
Read up on what’s new at arrivia. Get insights on ways to grow your business or expand your membership or customer loyalty program, using travel rewards.
How Travel Marketing Automation Is Transforming Loyalty Engagement
Incentive programs are meant to inspire action, but not all rewards actually motivate. Cash, gift cards, and points are easy...
The Rise of Loyalty Program Automation: What to Know
Traditional loyalty programs were designed to keep customers coming back, but many are quietly losing connection. Over half (54%) of...
How to Segment Customers for Smarter Loyalty Strategies
It’s no secret that one-size-fits-all loyalty programs are losing impact. Travelers are overwhelmed with points, perks, and promotions, so much...
Best Travel Loyalty Programs: What to Look for (and Why It Matters)
You don’t need to be a global hospitality giant to deliver great travel rewards. Today’s best travel loyalty programs stand...
Privacy Isn’t Optional: Building Ethical Personalization in Travel Loyalty
Personalization is no longer a differentiator in travel loyalty — it’s a demand. Today’s travelers expect perks and promotions that...
New Year, New Strategy: How to Evolve Your Travel Loyalty Program in 2026
It’s no secret that loyalty expectations have shifted over the past few years. Incentive fatigue is the new norm, with...
Rethink the Reward: Why Organizations Are Turning to Travel
Many organizations are reevaluating how they approach rewards and incentives. Traditional offerings like cash bonuses, merchandise, or one-time perks often...
The Cruise Advantage: What Makes Cruise Rewards So Appealing to Loyalty Members
Cruises were once considered a luxury. Today, they’ve become a loyalty catalyst, one that travel brands are increasingly tapping into...
Why Your Cardmembers Would Rather Book a Cruise Than Earn 1.5% Back
Loyalty has long been a cornerstone of financial services strategy. Yet, as cardholders’ expectations evolve, traditional perks like 1.5% cashback...
Inside the Experience-Led Cruise Boom: What’s Powering the Next Wave of Demand
Arrivia’s Mark Wilson breaks down the traveler expectations reshaping cruise demand and the growing role of loyalty programs in guiding...
How Banks Are Using Travel to Make Loyalty Feel Personal Again
Loyalty programs once followed a predictable pattern: banks issued points, customers saved them up, and eventually redeemed them for a...
Leadership Spotlight: A Conversation with Jonathan Donath, arrivia’s Chief Financial Officer
As arrivia continues to expand its global travel, loyalty, and technology footprint, we’re excited to welcome Jonathan Donath as our...
3 Signs You’ve Outgrown Your Booking Software
Your booking platform plays a central role in how members engage with your loyalty program. It’s not just where reservations...
The Psychology of Cruising: Why Travelers Keep Coming Back to the Sea
Cruising isn’t just a mode of travel; it’s an experience passengers return to again and again. The industry’s momentum speaks...
Hotel Booking Engines Built for Loyalty, Not Just Transactions
A hotel booking engine is more than just a reservation tool. Traditionally, these platforms were built for speed, convenience, and...
Why Your Cardmembers Would Rather Book a Cruise Than Earn 1.5% Back
Most credit card loyalty programs work as promised: They earn consistently, offer standard benefits, and check all the boxes for...
