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Read up on what’s new at arrivia. Get insights on ways to grow your business or expand your membership or customer loyalty program, using travel rewards.

travis markel
News 02/11/2022
What does it take to build lasting customer relationships?
In a video interview with Loyalty360, arrivia Chief Experience Officer Travis Markel shares how brands can drive customer loyalty, enhance engagement, and address current challenges of customer loyalty.
A cruise ship traveling through a valley carrying passengers who have received personalized, multi-channel communications regarding travel rewards.
News 01/30/2022
From Pandemic to Personalization: Reimagining Travel Rewards
arrivia Chief Marketing Officer Jeff Zotara explains how automation, personalization, and multi-channel communication drives sales, revenue, and member engagement.
Scenic view of the Great Wall of China from holiday booked through employee travel and lifestyle benefits program
News 01/29/2022
Tools for HR Managers to Improve Recruiting and Employee Retention
Across every industry, hiring and retaining workers has never been more challenging. A positive company culture, strong values, better wages, more flexibility, and clear advancement opportunities all play an important role in employee acquisition and retention. But what else can companies offer employees and how do those perks stand out from competitors?
A mother with her daughter in an exotic island location using employer-based travel rewards
News 01/28/2022
Travel Incentives: The New Must-Have Employee Benefit?
arrivia VP of B2B Marketing and Strategic Development Stacey Sutherland explains the company's focus on how to attract and retain employees with unique benefits that inspire and reward.
Arrivia Chief Marketing Officer Jeff Zotara explains the company's focus on zero-party data — data voluntarily provided by the customers — and its ability to discern a customer’s preferences.
News 12/29/2021
Maintaining loyalty during volatile times
Arrivia Chief Marketing Officer Jeff Zotara explains the company's focus on zero-party data — data voluntarily provided by the customers — and its ability to discern a customer’s preferences.
Read Alan Josephs article in American Banker on engaging credit union members.
News 12/17/2021
How credit unions are trying to win back members
Credit unions have depended on face-to-face interactions to bring in new members, however the pandemic has upended this model. What can credit unions do to keep members engaged and incentivize new sign-ups?
Responding to the travel rebound: How should travel companies adjust their loyalty strategies?
News 12/15/2021
Responding to the travel rebound: How should travel companies adjust their loyalty strategies?
With leisure travel driving the current travel rebound, companies with travel rewards programs will need to pivot their loyalty focus to cater to this clientele.
How to attract and retain employees with unique benefits that inspire and reward.
News 12/14/2021
Can travel unravel the “Great Worker Reckoning”?
With in-office perks mainly on the backburner due to the pandemic and the growing trend toward hybrid working, where some staff can work at least part of the time remotely, even the most forward-thinking companies are re-thinking their benefits strategies.
Learn more about Celebrity Cruises and Black Friday & Cyber Monday Sale News from iCruise's Uf Tukel
News 11/22/2021
Arrivia announces Black Friday & Cyber Monday Sale along with Celebrity Cruises ship upgrades
Uf Tukel, co-founder of arrivia’s iCruise brand, went live from his first post-pandemic conference at the Venetian in Las Vegas to share exciting news about Celebrity Cruises and arrivia’s upcoming Black Friday and Cyber Monday sale! To learn more about cruise savings and discounts this Black Friday and Cyber Monday — Watch here.
Arrivia’s Alan Jacob’s Loyalty360 column: The Three Pillars of the Travel Recovery: Value, Options, and Loyalty
News 11/17/2021
The Three Pillars of the Travel Recovery: Value, Options, and Loyalty
For travel brands navigating an uneven post-pandemic recovery, finding the right formula to meet the needs of fluctuating segments of travelers can seem like trying to hit a fast-moving target. 
At arrivia, we believe full-service travel rewards and booking options are exactly the kind of service offerings that will resonate.
News 11/11/2021
How financial services brands will serve the next generation of customers
Arrivia attended the Card Forum virtual summit hosted by American Banker in September. Our biggest takeaway from the event – and a common theme among many of the panels – is that financial services brands need responsive and relevant service offerings to keep their customers engaged.
Arrivia's Government Vacation Rewards Travel Magazine Awarded Gold-Level MarCom Award
News 11/09/2021
Arrivia’s Government Vacation Rewards Travel Magazine Awarded Gold-Level MarCom Award
Arrivia competed in the Print Media & Magazine category against 6,000 entrants from 41 countries. The gold-level award was presented to companies considered by judges to exceed the industry’s highest standards.
Mike Nelson, CEO of arrivia, and Kevin May of PhocusWire on Embracing the Travel Rebound
News 10/26/2021
Embracing the travel rebound with arrivia’s Mike Nelson and Kevin May of PhocusWire
Across the travel sector, there’s more positivity in the air – at last. More travelers are taking to the skies and the seas, and many are already planning their 2022 and even 2023 adventures.  As airlines, hotels, travel brands, and all the intermediaries in between embrace the travel rebound, how will they adapt to a...
How Financial Services Brands can Optimise Their Rewards Programs | arrivia | FinTech Times
News 10/05/2021
How Financial Services Brands can Optimise Their Rewards Programs
In a recent FinTech Times article, Travis Markel, arrivia's Chief Experience Officer explains how financial services brands can optimise their rewards programs to focus on leisure travellers and bridge the business travel gap.
Membership has its (Travel) Privileges: how clubs, associations and other membership organizations can use travel benefits to capitalize on the post-pandemic travel rebound
News 09/07/2021
Membership has its (Travel) Privileges
With global travel depressed by the COVID-19 pandemic for nearly eighteen months, demand for mainstream and niche travel options is forecast to surge this year and next. The impact of the Delta coronavirus variant will likely determine whether the majority of the surge occurs in 2021 or 2022, but a rebound is coming.
News 07/19/2021
Arrivia Job Fair Highlights Travel Industry Hiring Rebound
SCOTTSDALE, Ariz. — Arrivia, the Scottsdale-based travel loyalty technology company that helps businesses deliver more value to their customers through a wide variety of unique and relevant travel content, is holding a job fair on Wednesday, July 21, at the Scottsdale Quarter to hire qualified talent in various sales positions.