The latest from arrivia
Loyalty Program News & Insights
Read up on what’s new at arrivia. Get insights on ways to grow your business or expand your membership or customer loyalty program, using travel rewards.
U.S. Consumers Are Packing Their Bags for Travel in 2022
A new survey report from arrivia shows the travel rebound has arrived, with many U.S. travelers having already booked trips.
Power of Travel: Employee Reward Benefits That Matter
arrivia Chief People & Diversity Officer Jennifer Strauel shares how companies can attract and retain employees by offering travel benefits and rewards.
Delivering value and loyalty through data and personalization
Arrivia CMO Jeff Zotara shares how travel companies can drive brand engagement, loyalty, and sales through better use of data and personalization.
Data, personalization and their role in understanding your customers
Arrivia CMO Jeff Zotara discusses how brands can drive customer engagement and loyalty through the recovery by better use of data and personalization.
Consumers Optimistic About Cruise Travel in 2022
A recent survey conducted by arrivia of 1,453 American travelers finds they are ready to set sail this year, and value is a key driver.
Arrivia Wins Five Industry Awards at GNEX 2022 Conference
Arrivia recognized by vacation industry leaders for its work in customer service, direct booking and unique print media for clients.
Arrivia Mexico is Voted a Great Place to Work Again
Arrivia Mexico achieves recertification status as a Great Place to Work in 2021 through 2022.
What does it take to build lasting customer relationships?
In a video interview with Loyalty360, arrivia Chief Experience Officer Travis Markel shares how brands can drive customer loyalty, enhance engagement, and address current challenges of customer loyalty.
Arrivia Vacation Industry Leaders Join GNEX 2022; the Timeshare Leaders Conference
Join arrivia Chief Commercial Officer, Ross Crowder, and Jack Waller, SVP of Business Development, at the 2022 GNEX Conference from February 15 through 17, held at Encore at Wynn Las Vegas.
From Pandemic to Personalization: Reimagining Travel Rewards
arrivia Chief Marketing Officer Jeff Zotara explains how automation, personalization, and multi-channel communication drives sales, revenue, and member engagement.
Tools for HR Managers to Improve Recruiting and Employee Retention
Across every industry, hiring and retaining workers has never been more challenging. A positive company culture, strong values, better wages, more flexibility, and clear advancement opportunities all play an important role in employee acquisition and retention. But what else can companies offer employees and how do those perks stand out from competitors?
Travel Incentives: The New Must-Have Employee Benefit?
arrivia VP of B2B Marketing and Strategic Development Stacey Sutherland explains the company's focus on how to attract and retain employees with unique benefits that inspire and reward.
Maintaining loyalty during volatile times
Arrivia Chief Marketing Officer Jeff Zotara explains the company's focus on zero-party data — data voluntarily provided by the customers — and its ability to discern a customer’s preferences.
How credit unions are trying to win back members
Credit unions have depended on face-to-face interactions to bring in new members, however the pandemic has upended this model. What can credit unions do to keep members engaged and incentivize new sign-ups?
Responding to the travel rebound: How should travel companies adjust their loyalty strategies?
With leisure travel driving the current travel rebound, companies with travel rewards programs will need to pivot their loyalty focus to cater to this clientele.
Can travel unravel the “Great Worker Reckoning”?
With in-office perks mainly on the backburner due to the pandemic and the growing trend toward hybrid working, where some staff can work at least part of the time remotely, even the most forward-thinking companies are re-thinking their benefits strategies.