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News from the Igloo: John

ICE has a lot of great team members. Some of which are hired into sales, love it and stay in that department throughout their careers, while others find success in other areas of the business.  Regardless, our team members are what truly make ICE a diverse and unique place to work.

We have some pretty amazing people with many backgrounds and different personalities who have a real passion for what they do. So, we thought what better way to show who we are?

Introducing, John!

John K

What would your autobiography be called? Live, Learn, Evolve

Current Position: Manager, Travel Product Applications

Original Position: Travel & Resort Specialist

My ICE Story: After taking a year off of work to travel, I decided it was time to rejoin the workforce to start saving up for my next big adventure. I never thought when I joined ICE in January of 2009 as a Travel & Resort Specialist that it would become a career, but now I can’t imagine doing anything else.

Back in 2009, the travel team consisted of only 5 agents and has since grown to a staff of over 300. I’ve done many things and held various positions; Travel & Resort Specialist, helped open the Mexico City office, RCI Travel Team Lead, started the travel departments in the Portugal and Orlando offices, Training Specialist, and Manager of Travel Product Applications.

ICE is not just a place you work it’s a family, and I’m so honored and grateful to work alongside one of the best families in the world.


Let’s Get to Know John!

Before working at ICE, what was the most unusual or interesting job you’ve ever had? Snowboard & Ski Instructor

Favorite vacation you’ve ever taken: First trip to Tahiti to meet my wife’s family, or Great White Shark diving in South Africa

Favorite restaurant in Arizona: Elements – Sanctuary Resort

Name one thing you’ve always wanted to try, but have not yet: Take a cruise

Do you have any life hacks? To figure out if eggs are still good; drop them in a glass of water, if they sink their still good, if they float they’re bad.

If you were famous, what would it be for? Discovering the lost world of Atlantis

What are some side projects or hobbies you have outside of work? Home improvements, traveling, being a Michigan State fan

What is your favorite ICE amenity? The gym

What has been your favorite project and why? Working on our new NextGen Air, Hotel and Car platforms from the start. It’s also been a valuable learning experience for me, and I’ve played a major role in the decision-making and the day-to-day development process.

Do you have any advice for prospective ICE candidates? Always voice your ideas. Our business is founded on innovation and the next big idea could come from you.