The latest from arrivia

Insights

Read up on what’s new at arrivia. Get insights on ways to grow your business or expand your membership or customer loyalty program, using travel rewards.

Smiling father and young child playing with a toy airplane while sitting on airport seating, symbolizing connection and joy, ideal for referral loyalty programs.
Insights 12/11/2024
Using Referral Loyalty Programs to Build Brand Awareness
From recommending a great restaurant to sharing your favorite online shopping site, our natural desire to share positive experiences is...
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Insights 12/06/2024
How Dynamic Pricing is Revolutionizing Travel Loyalty Programs
How Dynamic Pricing is Revolutionizing Travel Loyalty Programs Almost 40% of travelers are on board with dynamic pricing for flights,...
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A smiling couple exploring a charming city, enjoying the benefits of personalized travel rewards tailored to their journey.
Insights
Personalizing Travel Rewards: The Key to Exceptional Customer Loyalty
Personalizing Travel Rewards: The Key to Exceptional Customer Loyalty When it comes to personalized travel rewards, there’s something special about...
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A professional analyzes data visualizations on a digital interface, utilizing predictive analytics to enhance a loyalty program's effectiveness.
Insights 11/26/2024
The Role of Predictive Analytics in Shaping the Future Loyalty Programs
The Role of Predictive Analytics in Shaping the Future Loyalty Programs Loyalty program data insights are invaluable assets, yet many...
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A traveler with a backpack gazing at a digital globe, marked with location pins, representing AI personalization in travel experiences.
Insights 11/19/2024
Personalized Travel Experiences: How AI is Crafting Unique Member Journeys
Personalized Travel Experiences: How AI is Crafting Unique Member Journeys Travelers increasingly trust automation to elevate their journeys: 33% have...
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Insights 10/31/2024
Most Common Loyalty Program Problems (And How to Avoid Them)
Travel industry loyalty programs like American Airlines AAdvantage and Marriott Bonvoy have set the standard for effective customer loyalty strategies....
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Close-up of a digital calendar, showcasing the integration of AI technology in managing smart travel itineraries and schedules.
Insights 10/25/2024
What is a Smart Travel Calendar and How Does it Work?
Now, more than ever before, travelers rely on budget-friendly dates and off-season destinations to save on vacations — 63% and...
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Insights 10/08/2024
Engaging Customers with Premium and VIP Loyalty Programs
Transform your customer loyalty approach by celebrating high-value clients with premium and VIP loyalty programs. Roll out the proverbial red carpet with a carefully curated mix of unique rewards and exclusive experiences that make your customers feel truly valued. This hyper-personalized approach not only elevates their experience but also strengthens their emotional ties to your...
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A Happy Couple Conducts Landmark Search on Smart Phone in Paris, France
Insights 08/02/2024
Enhancing Travel Booking Engines with Search by Landmark
Travel trends are constantly shifting, but iconic landmarks like the Statue of Liberty or the Eiffel Tower? Those are stationary. That’s why today’s travel booking engine features are expanding to include landmark-based searches. Search by landmark booking engines also referred to as point-of-interest travel booking engines, give a new (and improved) definition to destination-driven travel....
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A team of professionals discussing data on a laptop, focusing on turning loyalty data into insights.
Insights 08/01/2024
Turning Customer Loyalty Data into Actionable Insight
Unlocking the hidden power of customer loyalty data isn’t just about accessing the numbers and figures driving your business — it’s about decoding the actions of your customers, understanding their preferences, and predicting their next move. With the right loyalty program insights, you can forge lasting connections that not only boost long-term loyalty but also...
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Traveler using AI-driven travel planning tools on a smartphone.
Insights 07/31/2024
4 Use Cases for AI in the Travel Industry
In Europe, the eDreams ODIGEO online travel company is collaborating with Google’s Bard. In North America, the Kayak travel search engine has been turbocharged with OpenAI’s ChatGPT. Even global destination marketing organizations (DMOs) believe that artificial intelligence (AI) will have profound impacts on travel and tourism. The data doesn’t lie: AI use cases in travel...
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A woman works on her laptop overlooking the ocean, enjoying the enhanced user experience of a loyalty rewards program.
Insights 07/15/2024
Optimizing Loyalty Program User Experience: Design Principles for Success
It’s relatively easy to attract consumers to a loyalty program — simply offer them discounts, the ability to earn points and rewards, or early access to products, and they’re likely to join. However, loyalty program membership and program usage are two separate battles. While the average consumer belongs to 16.6 loyalty programs, they actively use...
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A couple reviews the rewards offered by their loyalty program
Insights 07/10/2024
Loyalty Program Evolution: Adapting to Changing Consumer Behaviors
The loyalty market is rarely stagnant. After all, in a world that’s become increasingly interconnected—with consumers who can make purchases, share brand recommendations, and redeem rewards all from the single tap of a button—consumer expectations for convenience and value grow by the day. So, it’s no surprise that consumer behavior is actively powering the evolution...
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A couple relaxing on a tropical deck during their honeymoon, enjoying a serene and picturesque destination chosen through thoughtful decision-making.
Insights 07/09/2024
The Psychology of Travel: Understanding Customer Motivations and Decision-Making
Proprietary travel industry insights from arrivia reveal that 80% of consumers plan to travel within the year. With a percentage so high, it may leave you wondering what is the secret behind travel customer behavior? What motivates consumers to travel, especially at such a significant rate? The answer boils down to psychology, specifically fundamental human...
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A tourist walking in a city surrounded by destinations suggested by an AI-powered travel planner.
Insights
How AI-Powered Travel Planners Can Build Your Dream Vacation
In the past two years, the number of providers integrating travel booking capabilities directly within their platforms has grown from...
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An older couple smiling and enjoying a seaside stroll
Insights
2024 Travel Loyalty Statistics & Trends
The only thing certain about loyalty program trends is that they’re bound to evolve, if not quarterly, then annually. With...
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