The latest from arrivia
Insights
Read up on what’s new at arrivia. Get insights on ways to grow your business or expand your membership or customer loyalty program, using travel rewards.
Rethink the Reward: Why Organizations Are Turning to Travel
Many organizations are reevaluating how they approach rewards and incentives. Traditional offerings like cash bonuses, merchandise, or one-time perks often...
The Cruise Advantage: What Makes Cruise Rewards So Appealing to Loyalty Members
Cruises were once considered a luxury. Today, they’ve become a loyalty catalyst, one that travel brands are increasingly tapping into...
Why Your Cardmembers Would Rather Book a Cruise Than Earn 1.5% Back
Loyalty has long been a cornerstone of financial services strategy. Yet, as cardholders’ expectations evolve, traditional perks like 1.5% cashback...
Inside the Experience-Led Cruise Boom: What’s Powering the Next Wave of Demand
Arrivia’s Mark Wilson breaks down the traveler expectations reshaping cruise demand and the growing role of loyalty programs in guiding...
How Banks Are Using Travel to Make Loyalty Feel Personal Again
Loyalty programs once followed a predictable pattern: banks issued points, customers saved them up, and eventually redeemed them for a...
Leadership Spotlight: A Conversation with Jonathan Donath, arrivia’s Chief Financial Officer
As arrivia continues to expand its global travel, loyalty, and technology footprint, we’re excited to welcome Jonathan Donath as our...
3 Signs You’ve Outgrown Your Booking Software
Your booking platform plays a central role in how members engage with your loyalty program. It’s not just where reservations...
The Psychology of Cruising: Why Travelers Keep Coming Back to the Sea
Cruising isn’t just a mode of travel; it’s an experience passengers return to again and again. The industry’s momentum speaks...
Hotel Booking Engines Built for Loyalty, Not Just Transactions
A hotel booking engine is more than just a reservation tool. Traditionally, these platforms were built for speed, convenience, and...
Why Your Cardmembers Would Rather Book a Cruise Than Earn 1.5% Back
Most credit card loyalty programs work as promised: They earn consistently, offer standard benefits, and check all the boxes for...
Why Your Booking Engine Could Be Costing You Member Trust
Travel runs on trust. However, that trust is fragile — especially during online travel booking. Slow websites, technical errors, and...
Building a Loyalty Program That Feels Like First Class
In travel, a loyalty program should be more than a points system. It should be a promise—one that offers recognition,...
Loyalty Isn’t Just for Members—It Works for Partners Too
Loyalty is often seen as something reserved for consumers—members collecting points, redeeming rewards, and coming back for more. But in...
Cruise Into Loyalty: Making Redemption Programs More Rewarding
In the battle for customer attention, loyalty isn’t just earned. It must be inspired. Yet, too many redemption loyalty programs...
What is Dynamic Award Pricing? Benefits, Examples, and Future of Loyalty
Loyalty programs have evolved from simple perks into essential drivers of customer retention and brand growth. For decades, the gold...
The Rise of Subscription-Based Loyalty in Travel
Imagine making travelers feel like elite status members on day one, not year ten. Traditional loyalty programs require continuous spending...