The latest from arrivia


Read up on what’s new at arrivia. Get insights on ways to grow your business or expand your membership or customer loyalty program, using travel rewards.

A couple relaxing on a tropical deck during their honeymoon, enjoying a serene and picturesque destination chosen through thoughtful decision-making.
Insights 07/09/2024
The Psychology of Travel: Understanding Customer Motivations and Decision-Making
Proprietary travel industry insights from arrivia reveal that 80% of consumers plan to travel within the year. With a percentage so high, it may leave you wondering what is the secret behind travel customer behavior? What motivates consumers to travel, especially at such a significant rate? The answer boils down to psychology, specifically fundamental human...
A tourist walking in a city surrounded by destinations suggested by an AI-powered travel planner.
How AI-Powered Travel Planners Can Build Your Dream Vacation
In the past two years, the number of providers integrating travel booking capabilities directly within their platforms has grown from...
An older couple smiling and enjoying a seaside stroll
2024 Travel Loyalty Statistics & Trends
The only thing certain about loyalty program trends is that they’re bound to evolve, if not quarterly, then annually. With...
A team of professionals engaging in a meeting, discussing loyalty program regulation and compliance.
Navigating Loyalty Program Regulation & Compliance
Consumer data is the bridge that connects brands to members in modern loyalty programs. It guides personalization for offers and...
A couple sits on the floor, happily booking a trip to a vacation rental.
Insights 05/06/2024
White Label Vacation Rental Booking Engine
Move over traditional hotels and resorts; there’s another hospitality leader in town — vacation rentals. Previously constrained to family lake...
A satisfied customer uses AI-powered assistant.
Insights 04/30/2024
Streamlining Customer Experience: The Role of AI Chatbots in Loyalty Programs
It’s no secret that AI-powered chatbots have exploded in popularity recently. Retail chatbots currently engage with more than 600 million...
A woman sits on her bed planning a trip with artificial intelligence (AI)
Insights 04/26/2024
The Impact of AI Travel Itinerary Planners
Is artificial intelligence (AI) the future of travel planning? The majority of travelers sure think so! More than 60% of...
A crystal ball on a beautiful beach destination reflecting a beautiful shoreline.
Insights 03/22/2024
What the Top Travel Brands Are Predicting for 2024
While today’s top travel brands may not have a crystal ball to prophesize the future, we have enough reliable data...
Relaxed Travel Loyalty Couple Sailing on the open water.
Insights 02/26/2024
What is the Definition of Customer Loyalty?
All too often, business owners and decision-makers view customer loyalty as numbers and percentages, not names and people. Yet, while...
Happy child in white t-shirt and helmet having fun ziplining in experiential travel.
Insights 02/21/2024
Travelers Will be Considering These 3 Factors When Booking a Trip in 2024
2024 is slated to be a huge year for travel. As per a Forbes Advisor survey of 1,000 Americans, nine...
Insights 02/09/2024
Determining Loyalty Program ROI
There’s a reason 90% of organizations offer some type of loyalty program, and it’s not because these brands enjoy brainstorming...
Family traveling in Greece
Insights 02/06/2024
Membership Engagement Ideas for 2024
“How can I improve my membership engagement?” That’s a question we often hear at arrivia, particularly at a time when...
Happy traveler looking ahead into 2024
Insights 02/01/2024
Loyalty Program Trends 2024: What’s Shaping the Industry
Loyalty programs are undoubtedly one of the longest-running customer retention initiatives, and reasonably so — they’re not only incredibly effective...
happy-loyalty-program-members-enjoying-their-travel-benefits-from-their loyalty-program
Insights 01/29/2024
How to Implement Effective Customer Retention Loyalty Programs
How do you build loyalty and retention, not just for now but for the long term? After all, if it...
Team of three employees discussing travel api solutions.
Insights 01/18/2024
The Ultimate Guide to Travel API Solutions
Travel businesses are well-versed in exotic destinations, luxury accommodations, and global once-in-a-lifetime experiences. But technology? That’s not every provider’s strong...
Business Couple Walking to the Airport.
Insights 01/11/2024
B2B Loyalty Programs: A Complete Guide [With Real-Life Examples]
B2B advertising has soared in the United States, skyrocketing from $28.9 billion in 2021 to $37.7 billion in 2024, with...