The latest from arrivia

Loyalty Program News & Insights

Read up on what’s new at arrivia. Get insights on ways to grow your business or expand your membership or customer loyalty program, using travel rewards.

Woman traveling in Budapest using travel rewards benefits.
Insights 03/29/2023
How To Improve Customer Loyalty Programs With Travel Rewards Benefits
It is undeniable that customer loyalty is essential for businesses to succeed. A remarkable 86% of loyal shoppers go out of their way to recommend a brand they trust. To make the most out of this insight, companies can boost engagement and retention by introducing travel reward benefits into their extensive loyalty programs — something...
Happy couple waiting to travel
Insights 03/31/2023
How To Improve Membership Engagement With A White Label Travel Rewards Platform
The best loyalty program is the one that offers excellent customer service, user experience, and membership perks to your members. Only the finest loyalty solutions can improve membership engagement and retain customers. The only question is, what is the best loyalty solution on the market? The answer is a white label travel rewards platform. White...
coworkers heading out on a much needed vacation
Insights 03/26/2023
Incorporating Travel Loyalty Rewards Into Your Employee Benefits Package
It’s no secret that employers are experiencing the most competitive labor market in decades. Yet, while the number of job vacancies persists, the number of job seekers has remained relatively flat compared to pre-pandemic levels. As a result, many employers have begun experimenting with various incentives, namely employee travel benefits, boosting retention and recruitment efforts....
Reduce customer churn with travel rewards
Insights 03/27/2023
Reducing Churn with Membership Travel Perks
One of the most important factors to sustain and grow a business is customer retention. No matter how many new customers you have, if the customer attrition rate (number of customers who cancel or leave) is greater than customer retention, you will experience a loss in revenue. It is more cost effective to keep a...
traveler booking a trip through a travel platform
Insights 03/24/2023
6 Reasons to Add Travel Benefits to your Loyalty Program
Travel incentives remain one of the most reliable and relevant loyalty program perks for American consumers. American consumers take 2.29...
happy members on vacation
Insights 03/22/2023
White Label Travel Benefits for Membership Programs
A white label travel solution allows membership-based groups to receive price benefits and exclusive access to products and services, including...
Employees discussing customer retention strategies banks can practice.
Insights 03/17/2023
Customer Retention Strategies for Banks & Financial Institutions
Customer retention is increasing a business’s repeat customer rate and extracting additional value from those customers. It is a multifaceted...
Arrivia’s resort and business development team celebrating alongside 3 industry awards won by arrivia at the 2023 GNEX Vacation Industry Awards
Events 03/13/2023
Arrivia wins 3 categories at the 2023 GNEX Vacation Industry Awards
We are excited to announce that our company won 3 industry awards at the Global Networking Experience (GNEX) conference in...
News 03/03/2023
arrivia Confirms Platinum Sponsorship at GNEX 2023 Conference
Arrivia is proud to return as a top-level Platinum Sponsor at the upcoming 13th Annual GNEX Conference. The event is...
airlines best travel rewards featured image - plane landing into the sunset with MarketWatch logo
News 02/03/2023
The Airline Rewards Programs that Give the Most Value
A survey of U.S. consumers by arrivia found that 45% of Americans don’t know if they’re getting the best value from their travel rewards.
A video of arrivia Chief Technology Officer Firasat Hussain sharing his thoughts on connectivity and the end-to-end traveler experience
End-to-end travel experience
Watch our video featuring arrivia CTO Firasat Hussain sharing his thoughts on connectivity, automation and the end-to-end traveler experience.
A video of arrivia Chief Technology Officer Firasat Hussain sharing how emerging technologies can change the future travel experience
Emerging tech changing the travel experience
Augmented reality is set to change the travel experience. In our video, arrivia's CTO explains how AR and other emerging tech can shape the future of travel
A video of arrivia Chief Marketing Officer Jeff Zotara describing how the company helps drive growth for clients through its marketing
How arrivia drives member engagement with marketing
Watch arrivia's CMO Jeff Zotara discuss how our marketing drives member engagement and incremental revenue for our clients in this video.
Examples of personalized marketing materials used by arrivia to increase bookings from cruise travelers who had turned to other forms of travel during the pandemic
Case Studies
Using personalized marketing to re-engage cruise customers
To re-engage avid cruisers who had turned to others forms of travel during the pandemic, arrivia created personalized direct mailing marketing campaigns with digital follow-ups.
Infographic showing data from recent arrivia cruise travel survey conducted in Q3 2022
Reports & Surveys 12/02/2022
Cruise demand remains strong amongst U.S. travelers going into 2023 [infographic]
/cruise-demand-trends-survey-fall-2022-infographicMost U.S. travelers are planning a cruise in the next two years. Heading into 2023, we highlight the key findings from an arrivia survey on cruise trends.
A video of arrivia Chief Technology Officer Firasat Hussain sharing his thoughts on the role of AI and machine learning in the future of travel
The role of AI and machine learning in travel tech
Watch our video to hear arrivia's Chief Technology Officer Firasat Hussain share his thoughts on how AI and ML will impact the future of travel technology.