The latest from arrivia

Insights and news

Read up on what’s new at arrivia. Get insights on ways to grow your business or expand your membership or customer loyalty program, using travel rewards.

News
Arrivia welcomes SVPs!
It’s our pleasure to introduce our new SVP of Strategic Business Development, Pat Young and returning as SVP of Business Development, Jack Waller.
News
Arrivia’s Customer-Centric Pandemic Response Receives Travel Weekly Recognition
Scottsdale, AZ, July 8, 2021 — For the sixth consecutive year, arrivia has been recognized on the annual Travel Weekly Power List, which ranks companies with at least $100 million (USD) in travel sales that explored acquisitions, expansions, technological initiatives, and more.
News
Arrivia welcomes new CFO!
It’s our pleasure to introduce our new Chief Financial Officer, Steve Barnhart. We are very excited to have Steve join arrivia and the senior leadership team. Steve comes to us with extensive experience as a CFO leading consumer focused companies. He brings a deep understanding of the travel industry, as part of the team that built Orbitz...
Events
Arrivia Announces Gold Sponsorship at GNEX 2021 Conference
arrivia, formerly International Cruise & Excursions, Inc. (ICE) has been confirmed as the latest headline sponsor for the upcoming GNEX 2021 Conference. The “in person” vacation ownership industry event will be held in Miami, FL at the Eden Roc / Nobu Hotel from February 22-24, 2021. Through its recent acquisitions of SOR Technologies and WMPH...
News
Arrivia names Firasat Hussain as new Chief Information Officer
Arriva announced that Firasat Hussain has joined the company as Chief Information Officer.  Mr. Hussain comes to arrivia with more than 23 years of experience in IT with several senior leadership roles at Ticketmaster, RR Donnelley, and Orbitz. “I’m excited Firasat will be joining our company.  Firasat comes to us from Ticketmaster, where he led a team of...
News
International Cruise & Excursions, Inc. (ICE) Introduces arrivia as Its New Corporate Name and Brand Identity
International Cruise & Excursions, Inc. (ICE), a leading global travel provider, introduced the launch of its new corporate name and brand identity, arrivia. The new name was necessitated by its extraordinary growth across all categories of travel and the recent acquisitions of SOR Technologies and WMPH Vacations.   “Our company has grown to become one of the...
News
International Cruise & Excursions, Inc. (ICE) Announces Alan Josephs as Chief Product Officer
International Cruise & Excursions, Inc. (“ICE”) announced today that Alan Josephs has joined the company as Chief Product Officer effective August 3, 2020.  Mr. Josephs was most recently the Chief Product & Marketing Officer at Switchfly, a travel and loyalty e-commerce company for travel brands, and will be responsible at ICE for product strategy and...
News
ICE Named Top 20 Travel Company in Travel Weekly’s 2020 Power List
For the fifth consecutive year, International Cruise & Excursions, Inc. (ICE) was recognized on the 2020 Travel Weekly Power List, which ranks companies with $100 million or more in travel sales who explored acquisitions, expansions, technological initiatives, and more in 2019. ICE jumped up one spot this year to number 19 out of 52 other travel...
News
International Cruise & Excursions, Inc. (ICE) founders John and Marcia Rowley Receive Circle of Excellence Lifetime Achievement Award from American Resort Development Association
International Cruise & Excursions, Inc. (ICE), one of the world’s largest and most innovative travel partners, was recently recognized with several prestigious awards by the American Resort Development Association (ARDA).  Among these honors was the ARDA Circle of Excellence (ACE) Lifetime Achievement Award presented to ICE founders, John and Marcia Rowley. The ACE Lifetime Achievement Award...
News
International Cruise & Excursions, Inc. (ICE) Announces Mike Nelson as Chief Executive Officer
International Cruise & Excursions, Inc. (“ICE”) today announced that Mike Nelson has been appointed Chief Executive Officer and a member of the Board of Directors effective July 1, 2020.  Mr. Nelson was most recently the CEO of Global Travel Insurance for Allianz.  Brian Fontana, who has served as the company’s Interim Chief Executive Officer and...
News
SaveOnResorts.com (SOR) Announces Management Changes
International Cruise & Excursions, Inc. (ICE) is excited to announce the promotion of Jeff Zotara as Chief Digital Officer, reporting directly to the CEO, Brian Fontana.  Jeff will take responsibility as Managing Director of SOR and the leader of the Carlsbad office.  Jeff joined SOR in 2015 as the Chief Marketing Officer and has made a significant...
News
ICE Fuels Growth through Acquisition of WMPH Vacations
Scottsdale-based International Cruise & Excursions (ICE), the global leader in travel-based loyalty and reward solutions, announced today that it has acquired WMPH Vacations, an industry leading large-scale, online retail travel company.  Founded in 2004, WMPH is a South Florida travel agency that specializes in the distribution of cruise vacations through its popular online retail brands....
News
ICE Announces Executive Transition Plan
International Cruise & Excursions Announces Executive Transition Plan The Board of Directors of International Cruise & Excursions, Inc. (ICE) has announced an executive transition plan, in which Brian Fontana, President and Chief Financial Officer, has been named Interim Chief Executive Officer, effective immediately.  John Rowley, CEO, and Marcia Rowley, COO, will both retire from their...
News
Exciting Updates from American Express Travel
For the second year in a row, ICE has WON Travel Network Agency of the Year with American Express Travel!  This prestigious award recognizes ICE for our commitment to the American Express Card Members, the business, and partners. The great news doesn’t stop there! Last week we launched a new, online cruise booking experience on AmericanExpress.com. Site...
News
2019 Travel Weekly Power List Names ICE Top 20 Travel Company
For the fourth consecutive year, International Cruise & Excursions, Inc. (ICE) was recognized on the 2019 Travel Weekly Power List, which ranks companies with $100 million or more in travel sales who explored acquisitions, expansions, technological initiatives, and more in 2018. This year, among 53 other travel companies, ICE jumped up two spots from its 2018 No....
News
ICE Member Book Wins Print Excellence Silver Award
In early 2019, a pair of our esteemed print and production vendors—K. Geis Printing and Lithotech—asked to submit one of our Westgate Resorts Cruise & Travel Collection assets into an international competition called the Print Excellence Awards. We are excited to share that our Westgate Gold Member Book won the Print Excellence Silver Award in the Brochure category! The...