Highlighting member engagement and experiences

keep members in your travel ecosystem

From airlines and cruise providers to hotel properties, timeshare communities, and online travel agencies (OTAs), it’s no secret that today’s travel brands deploy well-developed loyalty programs as reliable revenue and profitability drivers.

However, member dissatisfaction in recent years has revealed that most of these programs fail to deliver actual value.
Rather than book directly through a travel brand’s direct channels, as customers would expect, disjointed travel loyalty programs push members outside of the program’s travel ecosystem due to limited travel options and lackluster offers.

Many established programs also need help integrating new providers, negotiating with travel brands, and implementing a broader range of inventory into their loyalty redemption process without juggling countless one-off suppliers.

As the world’s largest standalone travel loyalty provider and one of the biggest travel sellers in the United States, arrivia elevates travel loyalty programs with our fully customizable white label booking engine and exclusive travel experiences.

Leaders in mobile technology

Custom mobile resort pass to
reduce guest no-shows

Highly versatile itineraries

Magnify your travel portfolio with arrivia

In today’s increasingly competitive travel and hospitality landscape, never give customers a reason to exit your loyalty ecosystem to book their travel plans with online travel agents, third-party sites, or travel entities beyond your loyalty program.

Instead, enhance your travel portfolio with arrivia.

Arrivia provides travel and hospitality brands access to the most comprehensive travel options on the market, including deep discounts not available to the general public, to diversify travel products with more high-margin travel offers.

High-value booking engine

Enhance customers’ booking experiences

Reward loyalty members with a better booking experience that includes all the travel options they may need in one place. Arrivia’s white label booking engine allows travel brands to integrate our vast array of travel products into any existing system.

With arrivia’s scalable solutions, your travel loyalty program can become customers’ preferred travel booking portal to access:

700 global airlines in all commercial markets
30,000 cruise itineraries across all categories
150,000 unique experiences and tours
1M+ worldwide hotels, resorts, vacation homes

Scalable Marketing

With deep-rooted cruise and timeshare expertise, arrivia crafts personalized, interactive marketing campaigns designed to grow your share of wallet.

The Problem

Many avid cruisers turned to close-to-home and drive-to-destination travel during the pandemic and did not return to cruising.

The Solution

Arrivia developed a personalized print media marketing campaign with messaging based on customers’ recent travel searches.

The Results

Customers who received a print mailer were four times more likely to book a cruise online than members who hadn’t received one.

Highly flexible currency

Unlimited chances for currency redemption

With arrivia’s flexible currency, you never have to choose between your loyalty points and ours. Leverage our flexible loyalty currency, redeemable across all travel products, to increase earning and redemption opportunities within your program.

Whether you reward customers with an earn-and-burn redemption model or deploy discounts as a loyalty play, arrivia’s versatile currency makes it simple to cater to consumer needs with a concierge-level customer service team to field every query.

Woman traveler hiking great wall enjoying her summer vacation.

High-margin travel products

Relevant offers to grow revenue streams

Travel brands lose millions of dollars per year in unspent loyalty program points. Incentivize rewards redemption and reduce points liability by determining the specific savings or discounts your travel program makes available to its members.

Our white label platform lets you present offers to customers based on their preferences and your margin needs. So, not only can you magnify your travel portfolio with our global network, but you can also maximize your ancillary revenue streams.

Frequently Asked Questions

How can hotel and resort brands reduce booking leakage to online travel agencies?

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A white label loyalty platform expands the inventory available within your branded ecosystem, giving members access to hotels, flights, cruises, and experiences without leaving your platform. By offering competitive member-only pricing and broader redemption options, hospitality brands can reduce reliance on third-party booking sites and keep revenue in-house.

How can cruise lines re-engage loyalty members who stopped booking after the pandemic?

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Cruise brands can use a white label loyalty platform to deliver personalized travel offers based on member search behavior and past travel patterns. By expanding redemption beyond cruise-only rewards to include hotels, flights, and tours, brands create more flexible pathways that encourage members to return to cruising.

How does a white label loyalty platform support timeshare and vacation ownership programs?

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For timeshare and vacation ownership brands, a white label platform extends value beyond owned properties. Members gain access to global travel inventory, increasing perceived program value while helping reduce unused points liability and improving long-term engagement.

Can airlines integrate hotels, cruises, and experiences into their existing loyalty programs?

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Yes. A white label loyalty platform allows airlines to expand their rewards ecosystem beyond flights. By integrating hotels, cruises, and curated experiences into the booking journey, airlines can increase ancillary revenue while giving members more meaningful redemption options.

How does expanded global travel inventory improve hospitality loyalty engagement?

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When members can access airlines, cruises, resorts, vacation homes, and experiences in one centralized platform, they are more likely to redeem rewards and remain active. Limited redemption options often push members outside the brand ecosystem, weakening loyalty and reducing lifetime value.