The latest from arrivia

Loyalty Program News & Insights

Read up on what’s new at arrivia. Get insights on ways to grow your business or expand your membership or customer loyalty program, using travel rewards.

A woman sits on her bed planning a trip with artificial intelligence (AI)
Insights 04/26/2024
The Impact of AI Travel Itinerary Planners
Is artificial intelligence (AI) the future of travel planning? The majority of travelers sure think so! More than 60% of...
A woman writing a positive testimonial about her experience with her loyalty program.
Insights 04/23/2024
The Power of Social Proof: Leveraging Customer Testimonials in Loyalty Programs
What if you learned there was an untapped gold mine hiding in your organization — a treasure trove of customer...
View of Westgate Resort whose owners now have full access to the Westgate Cruise and Travel Collection, powered by arrivia, as an embedded benefit of their vacation ownership. 
News 04/16/2024
Westgate Resorts Extends Partnership with Arrivia
SCOTTSDALE, AZ, APRIL 16, 2024 — Arrivia and Westgate Resorts announced today the enhancement and extension of their strategic partnership...
A new report from arrivia which explores how consumer attitudes toward travel have evolved since 2021, alongside travel brand and loyalty program goals amid continued increases in travel
News 02/15/2024
2024 Travel Loyalty Outlook Report Uncovers Changing Consumer Sentiment
The new report from arrivia explores how consumer attitudes toward travel have evolved since 2021, alongside travel brand and loyalty...
Front cover and sample pages of arrivia's 2024 Travel Loyalty Outlook Report about how loyalty brands with travel rewards can succeed in the current climate
Reports & Surveys 02/15/2024
Arrivia’s 2024 Travel Loyalty Outlook Report
What do consumers want from their travel loyalty reward programs, and are loyalty providers delivering? We first sought to answer...
Woman sitting in the sand paying for drink with credit card on wireless handheld terminal after reading arrivia’s 2024 Travel Loyalty Outlook Snapshot report
News 01/09/2024
Sneak Peek into the Changing Landscape of Travel Rewards Programs
In today’s booming travel market, where travelers increasingly seek value from loyalty programs, travel brands are realigning their focus and...
Cover of a new report from arrivia that discusses higher travel volumes, value-seeking consumer behavior and opportunities for travel loyalty programs moving into 2024
News 12/13/2023
Traveler Priorities and Loyalty Program Goals in Tension Ahead of 2024, According to a New Study
A new report from arrivia hints at higher travel volumes, value-seeking consumer behavior and opportunities for travel loyalty programs in...
Travel consumers walking through a cave after being surveyed by arrivia about their 2024 travel plans and the role of travel rewards and loyalty programs
Reports & Surveys 12/13/2023
The Pathway to Program Profits: Arrivia’s 2024 Travel Loyalty Outlook Snapshot 
In today’s dynamic travel marketplace, brands with travel rewards programs face the dual challenge of meeting consumer demands for value...
Arrivia’s resort and business development team celebrating alongside 3 industry awards won by arrivia at the 2023 GNEX Vacation Industry Awards
Events 03/13/2023
Arrivia Wins 3 Categories at the 2023 Gnex Vacation Industry Awards
We are excited to announce that our company won 3 industry awards at the Global Networking Experience (GNEX) conference in...
airlines best travel rewards featured image - plane landing into the sunset with MarketWatch logo
News 02/03/2023
The Airline Rewards Programs That Give the Most Value
A survey of U.S. consumers by arrivia found that 45% of Americans don’t know if they’re getting the best value from their travel rewards.
A video of arrivia Chief Technology Officer Firasat Hussain sharing his thoughts on connectivity and the end-to-end traveler experience
Videos 01/24/2023
End-to-End travel experience
Watch our video featuring arrivia CTO Firasat Hussain sharing his thoughts on connectivity, automation and the end-to-end traveler experience.
A video of arrivia Chief Technology Officer Firasat Hussain sharing how emerging technologies can change the future travel experience
Videos 01/05/2023
Emerging Tech Changing the Travel Experience
Augmented reality is set to change the travel experience. In our video, arrivia's CTO explains how AR and other emerging tech can shape the future of travel
A video of arrivia Chief Marketing Officer Jeff Zotara describing how the company helps drive growth for clients through its marketing
Videos 12/14/2022
How Arrivia Drives Member Engagement With Marketing
Watch arrivia's CMO Jeff Zotara discuss how our marketing drives member engagement and incremental revenue for our clients in this video.
Examples of personalized marketing materials used by arrivia to increase bookings from cruise travelers who had turned to other forms of travel during the pandemic
Case Studies 12/12/2022
Using Personalized Marketing to Re-Engage Cruise Customers
To re-engage avid cruisers who had turned to others forms of travel during the pandemic, arrivia created personalized direct mailing marketing campaigns with digital follow-ups.
Infographic showing data from recent arrivia cruise travel survey conducted in Q3 2022
Reports & Surveys 12/02/2022
Cruise Demand Remains Strong Amongst u.s. Travelers Going Into 2023 [Infographic]
/cruise-demand-trends-survey-fall-2022-infographicMost U.S. travelers are planning a cruise in the next two years. Heading into 2023, we highlight the key findings from an arrivia survey on cruise trends.
A video of arrivia Chief Technology Officer Firasat Hussain sharing his thoughts on the role of AI and machine learning in the future of travel
Videos 12/01/2022
The Role of AI and Machine Learning in Travel Tech
Watch our video to hear arrivia's Chief Technology Officer Firasat Hussain share his thoughts on how AI and ML will impact the future of travel technology.