The latest from arrivia

Loyalty Program News & Insights

Read up on what’s new at arrivia. Get insights on ways to grow your business or expand your membership or customer loyalty program, using travel rewards.

Velocity Frequent Flyer logo
News 08/13/2024
Cruisepilot Relaunch: Members Earn Velocity Points On 40+ Cruise Itineraries Worldwide
SCOTTSDALE, AZ, AUGUST 13, 2024 — Velocity Frequent Flyer has partnered with arrivia, the world’s largest stand-alone travel loyalty provider,...
View out the window of Air India Flying Returns member, on a flight using reward points earned from cruise fares
News 08/13/2024
Air India Flying Returns Members Can Now Earn Reward Points On 40+ Cruise Lines Worldwide
GURUGRAM/SCOTTSDALE, AZ, AUGUST 13, 2024 — Air India, India’s leading global airline, and Arrivia, the world’s largest stand-alone travel loyalty...
Traveler looking at arrivia being recognised in Travel Weekly's Annual Power List of Influential Travel Sellers for ninth consecutive year
News 06/28/2024
Travel Weekly Names Arrivia to Annual Power List
Ranked #18, the company is recognized for launching new vacation rental offerings, debuting new AI tools and optimizing the user...
Arrivia's Jeff Zotara on the cover for a podcast explaining how value, flexibility and personalization are essential components of any loyalty program in 2024.
News 06/05/2024
Podcast: Travel Loyalty Must-Haves
How have consumer preferences and expectations evolved in the past few years when it comes to travel and how are...
A satisfied customer uses AI-powered assistant.
Insights 04/30/2024
Streamlining Customer Experience: The Role of AI Chatbots in Loyalty Programs
It’s no secret that AI-powered chatbots have exploded in popularity recently. Retail chatbots currently engage with more than 600 million...
A woman sits on her bed planning a trip with artificial intelligence (AI)
Insights 04/26/2024
The Impact of AI Travel Itinerary Planners
Is artificial intelligence (AI) the future of travel planning? The majority of travelers sure think so! More than 60% of...
A woman writing a positive testimonial about her experience with her loyalty program.
Insights 04/23/2024
The Power of Social Proof: Leveraging Customer Testimonials in Loyalty Programs
What if you learned there was an untapped gold mine hiding in your organization — a treasure trove of customer...
View of Westgate Resort whose owners now have full access to the Westgate Cruise and Travel Collection, powered by arrivia, as an embedded benefit of their vacation ownership. 
News 04/16/2024
Westgate Resorts Extends Partnership with Arrivia
SCOTTSDALE, AZ, APRIL 16, 2024 — Arrivia and Westgate Resorts announced today the enhancement and extension of their strategic partnership...
A new report from arrivia which explores how consumer attitudes toward travel have evolved since 2021, alongside travel brand and loyalty program goals amid continued increases in travel
News 02/15/2024
2024 Travel Loyalty Outlook Report Uncovers Changing Consumer Sentiment
The new report from arrivia explores how consumer attitudes toward travel have evolved since 2021, alongside travel brand and loyalty...
Front cover and sample pages of arrivia's 2024 Travel Loyalty Outlook Report about how loyalty brands with travel rewards can succeed in the current climate
Reports & Surveys 02/15/2024
Arrivia’s 2024 Travel Loyalty Outlook Report
What do consumers want from their travel loyalty reward programs, and are loyalty providers delivering? We first sought to answer...
Woman sitting in the sand paying for drink with credit card on wireless handheld terminal after reading arrivia’s 2024 Travel Loyalty Outlook Snapshot report
News 01/09/2024
Sneak Peek into the Changing Landscape of Travel Rewards Programs
In today’s booming travel market, where travelers increasingly seek value from loyalty programs, travel brands are realigning their focus and...
Cover of a new report from arrivia that discusses higher travel volumes, value-seeking consumer behavior and opportunities for travel loyalty programs moving into 2024
News 12/13/2023
Traveler Priorities and Loyalty Program Goals in Tension Ahead of 2024, According to a New Study
A new report from arrivia hints at higher travel volumes, value-seeking consumer behavior and opportunities for travel loyalty programs in...
Travel consumers walking through a cave after being surveyed by arrivia about their 2024 travel plans and the role of travel rewards and loyalty programs
Reports & Surveys 12/13/2023
The Pathway to Program Profits: Arrivia’s 2024 Travel Loyalty Outlook Snapshot 
In today’s dynamic travel marketplace, brands with travel rewards programs face the dual challenge of meeting consumer demands for value...
Arrivia’s resort and business development team celebrating alongside 3 industry awards won by arrivia at the 2023 GNEX Vacation Industry Awards
Events 03/13/2023
Arrivia Wins 3 Categories at the 2023 Gnex Vacation Industry Awards
We are excited to announce that our company won 3 industry awards at the Global Networking Experience (GNEX) conference in...
airlines best travel rewards featured image - plane landing into the sunset with MarketWatch logo
News 02/03/2023
The Airline Rewards Programs That Give the Most Value
A survey of U.S. consumers by arrivia found that 45% of Americans don’t know if they’re getting the best value from their travel rewards.
A video of arrivia Chief Technology Officer Firasat Hussain sharing his thoughts on connectivity and the end-to-end traveler experience
Videos 01/24/2023
End-to-End travel experience
Watch our video featuring arrivia CTO Firasat Hussain sharing his thoughts on connectivity, automation and the end-to-end traveler experience.