Ashley Wilson

Chief Client Officer

Ashley brings more than 15 years of experience in travel technology, account management, and business development to her role as Chief Client Officer at arrivia. Throughout her career, she has built a reputation for developing high-impact partner strategies, driving operational excellence, and fostering lasting relationships across global markets. Her cross-functional background in sales, marketing, technology, and product development provides her with a holistic understanding of how to align client goals with arrivia’s industry-leading solutions in white-label travel, loyalty, and rewards.

Professional Background

Ashley brings more than 15 years of experience in travel technology, account management, and business development to her role as Chief Client Officer at arrivia. Throughout her career, she has built a reputation for developing high-impact partner strategies, driving operational excellence, and fostering lasting relationships across global markets. Her cross-functional background in sales, marketing, technology, and product development provides her with a holistic understanding of how to align client goals with arrivia’s industry-leading solutions in white-label travel, loyalty, and rewards.

Before stepping into her current role, Ashley led multiple account and partnership teams within arrivia, where she refined core processes, improved performance delivery, and strengthened collaboration between internal and external stakeholders. Her strategic and detail-oriented approach has consistently supported measurable growth across the company’s expanding portfolio of domestic and international partners.

Key Responsibilities

As Chief Client Officer, Ashley oversees arrivia’s partner success strategy, ensuring that each client relationship delivers value, innovation, and measurable business outcomes. She leads the global account management and client operations teams, guiding the execution of strategic initiatives that optimize partner performance and enhance the member experience.

Ashley’s leadership focuses on driving alignment between product development, marketing, and technology to deliver scalable, loyalty-as-a-service (LaaS) and travel rewards solutions for retailers, financial institutions, and global brands. By prioritizing collaboration, efficiency, and long-term growth, she continues to advance arrivia’s mission to redefine how partners and members experience travel and loyalty worldwide.

Educational Information

B.S., Arizona State University

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