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Insights
Read up on what’s new at arrivia. Get insights on ways to grow your business or expand your membership or customer loyalty program, using travel rewards.
From Tokens to Tenders: How Blockchain Could Redefine Cruise Loyalty
The global cruise industry welcomed 34.6 million passengers in 2024, with 37.7 million expected in 2025. Repeat travelers aren’t just...
How Loyalty as a Service Helps You Compete Without the Overhead
Attracting and retaining customers is harder than ever. Larger brands dominate with massive loyalty programs, deep supplier relationships, and dedicated...
Beyond the Booking: Keeping Travelers Engaged Until Takeoff (and After)
Airlines spend a lot of time thinking about the main cabin experience. But there’s a longer runway to focus on:...
Game On: How Gamification in Loyalty Programs Drives Real Results
Loyalty programs have evolved far beyond simple points-for-purchase systems. Today’s members expect more personalized, engaging experiences. Gamification—applying elements of game...
Why Loyalty Partnerships Are the New Competitive Edge
Customer loyalty has changed. Today’s members want more than points and periodic discounts. They want experiences that align with how...
A Step-by-Step Guide to Adding Travel Perks to Your Loyalty Program
Customer loyalty isn’t what it used to be—it’s more important and more elusive than ever. Consumers expect more from brands...
How Airlines and Hotels Are Rethinking Loyalty Partnerships in 2025
The travel industry is constantly changing, and right now, airlines and hotels are on the verge of a big change...
How Last-Minute Travel Trends Are Influencing Loyalty Redemptions
Spontaneous travel is becoming a defining behavior in 2025. With more Americans able to work remotely and digital platforms simplifying...
How Loyalty Programs Can Enhance the In-Store Shopping Experience
In a world filled with endless online shopping options, the physical, in-store experience has become more important than ever. It’s...
Rethinking Redemption: Flexible Point Systems in Loyalty Programs
In a world where personalization drives brand loyalty and convenience wins customer hearts, traditional loyalty programs are overdue for a...
The Hidden Costs of DIY Travel Tech vs. White Label Solutions
Building your own travel tech might seem like a cost-effective move — until you’re knee-deep in supplier integrations, expensive maintenance...
Beyond One-Size-Fits-All: How Personalized Travel Rewards For Retailers Drive Customer Loyalty
Travel rewards are more expected than exciting these days — 95% of loyalty programs already offer them. For retail brands,...
How Retail Loyalty Programs Are Adapting to Consumer Travel Trends
Retail loyalty programs are no longer just about points, coupons, or the occasional birthday discount. As consumers evolve—and the way...
Corporate Travel Rewards vs. Traditional Incentives: Which is Right for Your Team?
Looking for truly impactful ways to recognize and reward your team’s dedication and hard work? Motivating employees goes beyond the...
How Travel Rewards Can Drive More Credit Card Sign-Ups
The allure of travel is a powerful human motivator. Imagine the thrill of exploring bustling new cities, where vibrant cultures...
The Role of Loyalty Travel Rewards in Enhancing Airport Experiences
Airports have always been part of the journey, but not always part of the reward, but that’s changing. As airport...