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Insights
Read up on what’s new at arrivia. Get insights on ways to grow your business or expand your membership or customer loyalty program, using travel rewards.
3 Signs You’ve Outgrown Your Booking Software
Your booking platform plays a central role in how members engage with your loyalty program. It’s not just where reservations...
The Psychology of Cruising: Why Travelers Keep Coming Back to the Sea
Cruising isn’t just a mode of travel; it’s an experience passengers return to again and again. The industry’s momentum speaks...
Hotel Booking Engines Built for Loyalty, Not Just Transactions
A hotel booking engine is more than just a reservation tool. Traditionally, these platforms were built for speed, convenience, and...
Why Your Cardmembers Would Rather Book a Cruise Than Earn 1.5% Back
Most credit card loyalty programs work as promised: They earn consistently, offer standard benefits, and check all the boxes for...
Why Your Booking Engine Could Be Costing You Member Trust
Travel runs on trust. However, that trust is fragile — especially during online travel booking. Slow websites, technical errors, and...
Building a Loyalty Program That Feels Like First Class
In travel, a loyalty program should be more than a points system. It should be a promise—one that offers recognition,...
Loyalty Isn’t Just for Members—It Works for Partners Too
Loyalty is often seen as something reserved for consumers—members collecting points, redeeming rewards, and coming back for more. But in...
Cruise Into Loyalty: Making Redemption Programs More Rewarding
In the battle for customer attention, loyalty isn’t just earned. It must be inspired. Yet, too many redemption loyalty programs...
What is Dynamic Award Pricing? Benefits, Examples, and Future of Loyalty
Loyalty programs have evolved from simple perks into essential drivers of customer retention and brand growth. For decades, the gold...
The Rise of Subscription-Based Loyalty in Travel
Imagine making travelers feel like elite status members on day one, not year ten. Traditional loyalty programs require continuous spending...
From Tokens to Tenders: How Blockchain Could Redefine Cruise Loyalty
The global cruise industry welcomed 34.6 million passengers in 2024, with 37.7 million expected in 2025. Repeat travelers aren’t just...
How Loyalty as a Service Helps You Compete Without the Overhead
Attracting and retaining customers is harder than ever. Larger brands dominate with massive loyalty programs, deep supplier relationships, and dedicated...
Beyond the Booking: Keeping Travelers Engaged Until Takeoff (and After)
Airlines spend a lot of time thinking about the main cabin experience. But there’s a longer runway to focus on:...
Game On: How Gamification in Loyalty Programs Drives Real Results
Loyalty programs have evolved far beyond simple points-for-purchase systems. Today’s members expect more personalized, engaging experiences. Gamification—applying elements of game...
Why Loyalty Partnerships Are the New Competitive Edge
Customer loyalty has changed. Today’s members want more than points and periodic discounts. They want experiences that align with how...
A Step-by-Step Guide to Adding Travel Perks to Your Loyalty Program
Customer loyalty isn’t what it used to be—it’s more important and more elusive than ever. Consumers expect more from brands...