The latest from arrivia

Insights

Read up on what’s new at arrivia. Get insights on ways to grow your business or expand your membership or customer loyalty program, using travel rewards.

Customer on computer cashing in travel points to make a purchase
Insights 05/01/2025
Retargeting Travel Loyalty Members: Best Practices for Re-Engagement
For travel brands, acquiring a loyalty member is only the beginning. Sustaining engagement and encouraging repeat bookings is where the...
A conceptual image of AI-driven interactions highlights AI loyalty marketing, optimizing user experiences with tailored promotions and real-time offers.
Insights 04/28/2025
AI-Powered Loyalty Marketing: Reaching Customers When It Matters Most
Truly effective loyalty programs create meaningful connections at key moments throughout the customer journey, transforming transactions into long-term relationships. By...
Two happy travelers enjoy a sightseeing walk together
Insights 04/07/2025
Creating a Seamless Travel Experience with Omnichannel Loyalty Programs
Today’s travelers expect personalized travel experiences that go smoothly. Whether booking a flight, checking into a hotel, or redeeming rewards...
Travel meets social media loyalty engagement
Insights 04/04/2025
Leveraging Social Media to Drive Loyalty Program Engagement
Loyalty programs are a cornerstone of customer retention, and their popularity continues to skyrocket. U.S. consumers now hold an average...
Insights 04/03/2025
How Data Analytics Are Transforming the Travel Loyalty Landscape
Travel loyalty programs aren’t what they used to be — and that’s a good thing. Gone are the days of...
Insights 04/02/2025
Travel Clubs for Small Businesses: Getting Started
Business travel makes up nearly one-third of all tourism spending in the U.S., with the costs for hotels, meals, and...
Insights 03/17/2025
Beyond the Every Day: How Health and Wellness Brands Can Encourage Loyalty With Travel Rewards
In the health and wellness industry, customer engagement is everything. Whether you’re selling wearable fitness devices, boutique spin classes or...
Insights 03/13/2025
​​Exploring New Paths: How Outdoor and Adventure Retailers Can Build Stronger Loyalty Through Travel Rewards​
Whether your customers are paddling through rapids at breakneck speeds, scaling cliffsides, or grabbing a post-hike coffee decked out in...
Insights 03/07/2025
Beyond the Carry-On: How Luggage Brands Can Transform Loyalty Programs with Travel Rewards
Luggage brands occupy a unique space in retail. Unlike fashion, beauty, or tech, where frequent purchases and trends drive engagement,...
A happy couple walks through a shopping mall with bags in hand
Insights 03/05/2025
Innovative Ways Retailers Can Diversify Revenue Streams with Travel Loyalty Programs
What if your loyalty program could do more than just reward customers? What if it could diversify revenue streams and...
Insights 03/04/2025
Understanding the Legal Aspects of Loyalty Program Data Usage
Behind every successful loyalty program lies the strategic use of loyalty program data, which helps deliver personalized experiences that members...
Couple-traveling-and-looking-at-mountain-scenery
Insights 02/20/2025
Top Membership Retention Strategies for Travel Brands in 2025
Loyalty runs deep in travel. Among U.S. travelers, 77% are currently enrolled in a loyalty program. It’s no surprise, given...
Gen Z girl traveling
Insights 02/11/2025
Adapting Loyalty Programs for Gen Z Travelers
Adapting Loyalty Programs for Gen Z Travelers Move over Millennials, Gen Z is redefining loyalty trends for younger travelers. By...
Insights 02/06/2025
Don’t Overlook Travel Loyalty Programs as a Profitable Retail Strategy
Travel and retail are no longer in separate lanes — they’re merging fast, and the results are lucrative. Arrivia’s research...
Seamless travel planning in action: A woman utilizes voice booking AI to simplify her journey.
Insights 01/31/2025
Creating Frictionless Travel Booking with Voice-Activated Technology
Voice booking AI is making travel planning as simple as sending off a few voice messages to friends. As more...
A traveling couple shares a joyful experience exploring shops
Insights 01/22/2025
Beyond Points: Creating Unique Loyalty Ecosystems for Retailers Using Travel Rewards
The overall cost of travel is up 11% year-over-year, but that hasn’t stopped nearly a third of U.S. consumers from...