The latest from arrivia

Insights

Read up on what’s new at arrivia. Get insights on ways to grow your business or expand your membership or customer loyalty program, using travel rewards.

Outdoor enthusiasts biking through green trails, aligning with the principles of a sustainable loyalty program
Insights 01/07/2025
Burning Points for Good: The Rise of Sustainable Loyalty Programs in Travel and Retail
With conscious consumerism on the rise, sustainable loyalty programs are becoming increasingly central to how brands engage and reward their...
A close-up of a digital wallet payment screen, demonstrating seamless integration for improved loyalty program participation
Insights 01/02/2025
How Digital Wallet Integration Boosts Loyalty Program Engagement
Digital wallet integration is modernizing how we experience travel rewards. Think about the last trip you booked. Chances are, it...
Insights 12/24/2024
Creating Loyalty Program Tiers: Strategies for Segmenting Your Customer Base
All successful loyalty programs have one thing in common: they understand that treating all customers the same is a huge...
Young woman sitting on a suitcase in an airport terminal, appearing bored, illustrating strategies on how to reengage customers
Insights 12/20/2024
Re-Engaging Customers with Targeted Loyalty Campaigns
Customer bases naturally shrink by 22.5% annually — not to mention the other 20% of customers lost when businesses fail...
Insights 12/17/2024
Adding Cruise Benefits to Your Travel Rewards Platform
Adding Cruise Benefits to Your Travel Rewards Platform Is your travel loyalty program ready to set sail with exclusive cruise...
Smiling father and young child playing with a toy airplane while sitting on airport seating, symbolizing connection and joy, ideal for referral loyalty programs.
Insights 12/11/2024
Using Referral Loyalty Programs to Build Brand Awareness
From recommending a great restaurant to sharing your favorite online shopping site, our natural desire to share positive experiences is...
Insights 12/06/2024
How Dynamic Pricing is Revolutionizing Travel Loyalty Programs
Almost 40% of travelers are on board with dynamic pricing for flights, and it’s easy to see why: it provides...
A smiling couple exploring a charming city, enjoying the benefits of personalized travel rewards tailored to their journey.
Insights 12/02/2024
Personalizing Travel Rewards: The Key to Exceptional Customer Loyalty
When it comes to personalized travel rewards, there’s something special about a company that gets what matters most to you....
A professional analyzes data visualizations on a digital interface, utilizing predictive analytics to enhance a loyalty program's effectiveness.
Insights 11/26/2024
The Role of Predictive Analytics in Shaping the Future Loyalty Programs
Loyalty program data insights are invaluable assets, yet many providers struggle to harness their full potential—this is where predictive analytics...
A traveler with a backpack gazing at a digital globe, marked with location pins, representing AI personalization in travel experiences.
Insights 11/19/2024
Personalized Travel Experiences: How AI is Crafting Unique Member Journeys
Travelers increasingly trust automation to elevate their journeys: 33% have already used AI in travel planning, and 46% intend to...
Insights 10/31/2024
Most Common Loyalty Program Problems (And How to Avoid Them)
Travel industry loyalty programs like American Airlines AAdvantage and Marriott Bonvoy have set the standard for effective customer loyalty strategies....
Close-up of a digital calendar, showcasing the integration of AI technology in managing smart travel itineraries and schedules.
Insights 10/25/2024
What is a Smart Travel Calendar and How Does it Work?
Now, more than ever before, travelers rely on budget-friendly dates and off-season destinations to save on vacations — 63% and...
Insights 10/08/2024
Engaging Customers with Premium and VIP Loyalty Programs
Transform your customer loyalty approach by celebrating high-value clients with premium and VIP loyalty programs. Roll out the proverbial red carpet with a carefully curated mix of unique rewards and exclusive experiences that make your customers feel truly valued. This hyper-personalized approach not only elevates their experience but also strengthens their emotional ties to your...
booking a buy now pay later travel on a mobile device
Insights 09/04/2024
Benefits of Adding Split Payments & Buy Now/Pay Later to Travel Portals
Amongst a whirlwind of rapidly evolving travel industry trends, flexible payment options like buy now/pay later (BNPL) and split payments have revolutionized how consumers book their trips — and manage their finances. As consumers seek new ways to balance travel budgets, buy now pay later options have emerged as a popular solution, allowing travelers to...
Reviewing CRM data and loyalty program strategies for better customer retention.
Insights 08/23/2024
Leveraging CRMs for Loyalty Programs
Connection is a powerful loyalty driver. When consumers feel connected to a brand, more than half (57%) will increase their spending, and 76% will buy from that business over a competitor. Forging connections has become the gateway to meaningful engagement, enhanced satisfaction, and long-term retention. The only question is, what’s the path to building strong...
Hotel receptionist providing efficient check-in for a guest.
Insights 08/23/2024
Hotel API for Search, Bookings, and Prices
1.9 billion. That’s how many global hotel guests are anticipated to check in annually by 2029. For context, that figure is equivalent to the total populations of North America, the United Kingdom, and the European Union combined. With the number of hotel guests only continuing to increase, industry professionals are seeking advanced solutions to simplify...