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Loyalty Program News & Insights

Read up on what’s new at arrivia. Get insights on ways to grow your business or expand your membership or customer loyalty program, using travel rewards.

pbj women owned business
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ICE Tops Women-Owned Businesses List Again
ICE Tops Phoenix Business Journal’s Women-Owned Business List for 5th Straight Year For the fifth consecutive year, International Cruise & Excursions, Inc. (ICE) is proud to have earned the number one spot on the Phoenix Business Journal’s Women-Owned Businesses list. Out of 100+ women-owned Phoenix-area businesses on the list, ICE comes in on top, employing more than 2,900...
2018 marketing partner of the year
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Royal Caribbean International Names ICE Marketing Partner of the Year
International Cruise & Excursions, Inc. (ICE) is proud to be named Marketing Partner of the Year for 2018 by Royal Caribbean International®. “Each year, it is an honor to recognize our partners who have consistently shined with their skills, tremendous knowledge and passion for Royal Caribbean,” said Vicki Freed, Senior Vice President of Sales & Trade Support...
Joshua Kanter
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ICE Welcomes Joshua Kanter as Global Chief Marketing Officer
International Cruise & Excursions, Inc. (ICE) is excited to welcome Joshua Kanter to its Senior Leadership team in the role of Global Chief Marketing Officer. Joshua joins ICE with more than a decade of marketing experience in the retail, hospitality, and leisure industries, serving in senior leadership and marketing roles for well-respected companies such as...
BEST-WORKPLACE-2019
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ICE Proves to Be a BIG Deal
The Business Intelligence Group (BIG) announced that it has awarded International Cruise and Excursions, Inc. (ICE) the 2019 Best Places to Work Award. Business Intelligence Group sought to identify companies that are actively working to improve their performance through efforts to challenge employees in environments that make work fun and engaging. At ICE, we believe...
Ciprian arrivia
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AI Technology Enhancements Continues to Improve Our Innovation
ICE acquires AI technology from Lateral, Inc. ICE is happy to announce that we have entered into a strategic arrangement with technology company, Lateral, Inc. Under the agreement, Lateral will support ICE’s development and deployment of our next generation software solutions for our global business operations. Lateral will be bringing an experienced team of travel...
travel representative excellence award 2018
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Twice as Nice: ICE Awarded Travel Representative Excellence Award Again
American Express Awards ICE with the 2018 Travel Representative Excellence Award We are proud to announce that, for the second year in a row, International Cruise & Excursions, Inc. (ICE) has won the American Express Travel Representative Excellence Award for 2018. Every year, 25 of the highest performing member agencies in the U.S. Representative Travel...
saveonresorts.com logo
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ICE Welcomes SOR Technology to the Family
Exciting News From ICE Scottsdale, Arizona based International Cruise & Excursions Gallery, Inc. (ICE) today announced that the Company has entered into a merger agreement with SOR Technology (SOR), a global provider of technology-based, travel and leisure benefits and solutions. Headquartered in Carlsbad, California, SOR was founded in 2004 by Kevin Schneider and Elliot Springer....
News
Meet our Partner: LHVC
Meet our Partner: Lifestyle Holidays Vacation Club Since 2011, ICE has provided Lifestyle Holidays Vacation Club (LHVC) Resort members’ travel and lifestyle products with the world-class service our team is renowned for. During the last eight years, our flourishing partnership with LHVC and its president, Markus Wischenbart, has also greatly benefited each of their nearly...
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ICE Wins 2019 Innovation Award for Cruise Chat
ICE is proud to announce our recent 2019 BIG Innovation Award win for our Cruise-Chat program, presented by the Business Intelligence Group. The online Cruise-Chat program was launched in December 2017 by Executive Director of Cruise Sales, Thomas Matesic, to increase cruise sales from several partner websites. This new functionality provides interested website visitors with...
Travel-Weekly-Logo-square
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ICE Recognized On Travel Weekly’s 2018 Power List
International Cruise & Excursions, Inc. (ICE) has moved up on the 2018 Travel Weekly Power List! We have been honored and recognized as a top travel leader before and this year we moved from #23 on the list to #22. We could not have achieved this recognition without the hard work of everyone on our team...
Melaura arrivia
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News from the Igloo: Melaura
ICE has a lot of great team members. Some of which are hired into sales, love it and stay in that department throughout their careers, while others find success in other areas of the business.  Regardless, our team members are what truly make ICE a diverse and unique place to work. We have some pretty...
3i investment
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ICE Announces Investment by 3i to Fuel Ongoing Expansion
Exciting News from ICE CEO Scottsdale, Arizona based International Cruise & Excursions Gallery, Inc. (ICE) today announced that the Company has entered into an investment agreement with 3i Group, a leading international investment manager. Under the terms of the agreement, 3i will make an investment in ICE, enabling the Company to accelerate its growth trajectory...
Beth arrivia
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News From The Igloo: Beth
ICE has a lot of great team members. Some of which are hired into sales, love it and stay in that department throughout their careers, while others find success in other areas of the business.  Regardless, our team members are what truly make ICE a diverse and unique place to work. We have some pretty...
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ICE Wins Best Innovation Award at Perspective Magazine Awards at GNEX 2018
ICE is proud to announce we were recently awarded the Best Innovation Award by Perspective Magazine at the GNEX Conference on March 5, 2018 in Miami, FL! Known as one of the highest honors in the vacation ownership industry, the Perspective Magazine Awards recognizes companies and individuals for their achievements within the vacation ownership industry over...
AMEX travel representative award 2017
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ICE Wins 2017 Travel Representative Excellence Award From American Express Travel
International Cruise & Excursions, Inc. (ICE) recently won the 2017 American Express Travel Representative Excellence Award! Each year, American Express Travel announces the recipients of the Representative Excellence Award, which honors the top 25 performing agency members of its U.S. Representative Travel Network. The award honors the achievements of American Express Travel Representative Network member agencies based on their results,...
Royal-Caribbean-Award-Pic-e1518543858611
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ICE Named Royal Caribbean’s New-To-Cruise Partner of the Year
International Cruise & Excursions, Inc. (ICE) has been named Royal Caribbean International’s® New-To-Cruise Partner of the Year for 2017! This was the first year for the New-To-Cruise award, which was presented to the partner who has made the greatest strategic contribution in bringing valuable first-time cruisers to Royal Caribbean International®. Royal Caribbean International® and ICE have...