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Loyalty Program News & Insights

Read up on what’s new at arrivia. Get insights on ways to grow your business or expand your membership or customer loyalty program, using travel rewards.

MKG Spenser
News
News from the Igloo: Spencer
ICE has a lot of great team members. Some team members are hired in sales, love it and stay in that department throughout their careers. Some, find success in other areas of the business.  Our team members are what truly makes ICE a diverse and unique place to work. We have some pretty amazing people...
Stevie Bronze Winner International Business Awards
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ICE Wins 2017 International Business Stevie Award for Most Innovative Company of the Year
We are excited to announce that ICE secured a bronze win in the 2017 International Business Stevie Awards program for Most Innovative Company of the Year. This exciting recognition marks our 13th award win this year. ICE was recognized for its innovate product LIVE365 – a fully customizable online and call-in capable platform that integrates activities...
arrivia backpack donation
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ICE Donates Over 860 Backpacks to A New Leaf
The core values of International Cruise & Excursions, Inc. drive extensive philanthropic initiatives, demonstrating that ICE’s people, and their commitment to giving back, are truly at the forefront of everything they do. The ICE team members go above and beyond to support all philanthropic initiatives and those for school-aged children in need are no exception....
happy customer service agent
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Set Sail on a New Career
If You Are Looking For A New Career, International Cruise & Excursions, Inc. (ICE) Is The Place For You! If you’re considering a new challenge or are ready to transition into a new career, now is the time. With over 30 full-time, part-time and home-based openings across both sales and non-sales divisions, ICE has something for everyone.  Positions...
arrivia donation comfort warriors
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ICE Presents $20,000 Donation to Operation Comfort Warriors
ICE presented a $20,000 donation check to their military charity partner, Operation Comfort Warrior, for funds raised in 2016 by team members. The core values of International Cruise & Excursions, Inc. drive extensive philanthropic initiatives, demonstrating that ICE’s people, and their commitment to give back, are truly at the forefront of everything they do. The ICE team...
arrivia travel weekly's 2017 power list
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ICE Ranked on Travel Weekly’s Powerlist 2017
We are excited to announce that ICE has once again been ranked on Travel Weekly Power List!   Each year, Travel Weekly releases a ranking  of travel companies with travel sales of $100 million or more. ICE was recognized for its 2016 developments: Launched a “next generation” technology platform and enhancements in several key travel categories,...
ICE donation
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ICE Presents $10,000 Donation to PACC911
ICE presented a $10,000 donation check to their animal charity partner, PACC911, for funds raised in 2016 by team members. The core values of International Cruise & Excursions, Inc. drive extensive philanthropic initiatives, demonstrating that ICE’s people, and their commitment to give back, are truly at the forefront of everything they do. The ICE team...
ribbon cutting 2017
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ICE Headquarters Celebrates Grand Opening
Pop, Fizzle and Clink – our new headquarters is officially open! The ICE Senior Leadership team, headquarters team members, family and community neighbors gathered together to celebrate the new building, and officially celebrate the 20th Anniversary of ICE. ICE kicked off the celebration with a toast from owners John and Marcia Rowley, and presented a donation...
ICE award winner
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ICE Personal Vacation Consultant Wins Prestigious Award
Jennifer Conner, Personal Vacation Consultant for ICE won the prestigious American Express Pacesetter Award. Conner was in the top four percent of worldwide recipients. She was honored at the awards ceremony in Bali in May. “I am completely honored to be receiving this fantastic award!  I am grateful to work with a company that recognizes...
arrivia WOW donation
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ICE WOW Team Visits, and Donates to, A New Leaf
The ICE WOW team visited A New Leaf, presenting a $3,500 check to sponsor 4 apartment units being set up.  In addition, over 4,500 physical items (toiletries, appliances, household items) raised to support domestic violence victims and families in need. The funds and items were raised throughout ICE headquarters, with the Delivering Dignity campaign. WOW...
The Stevies The American Business Awards Logo
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ICE Wins Bronze Stevie Award at the American Business Awards
ICE has won a Bronze Stevie Award at the American Business Awards in the Consumer Services category for LIVE365! LIVE365 is a groundbreaking sales and marketing tool that positions the product offering and its services that aligns with customer needs and lifestyle. The American Business Awards are the premier business awards program in the U.S.A. All organizations operating in...
The Valley's Healthiest Employers
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ICE Wins Valley’s Healthiest Employers Award
ICE has won The 2017 Valley’s Healthiest Employers Award, ranking at number 11 by the Phoenix Business Journal. ICE won this honor due to the many team member wellness campaigns designed to encourage ICE staff to make positive and conscientious decisions for their health. These campaigns include the annual ICE wellness incentive, 5K family walk, free...
international cruise exchange riverwalk office
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International Cruises and Exchanges Headquarters Expands to a New Location at Riverwalk Arizona
International Cruises and Exchanges Senior Leadership is thrilled to officially announce the new location of our Scottsdale Headquarters. This state-of-the-art, Class A office is located at Riverwalk Arizona, a new development promising to be a cultural and entertainment hotspot in the near future. The area features highly desirable restaurants and retail businesses for the enjoyment of...
Women on their Way
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ICE Launches Women on their Way Program to Support Professional Women in the Workplace
The newest ICE initiative supports career development for women who have demonstrated excellence and leadership skills within the organization. Earlier this month, ICE launched our newest internal initiative, Women on their Way (WOW). This exciting program focuses on fostering the ongoing career development of women within the organization. By arming these dedicated professionals with valuable tools...
Super Service Challenge logo
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ICE Raises Additional $12,000 for Charity
ICE secures $12,000 in additional funding for partnered charities as winners of the Super Service Challenge! Each year, the Super Service Challenge seeks to recognize and promote volunteerism across the nation. Driven by the idea that people and teams grow stronger by joining together to serve important causes, the Challenge promotes service by encouraging philanthropic efforts, sharing stories, and awarding...
feefo 2017 Trusted Service Award
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ICE Australia wins Feefo 2017 Trusted Service Award
ICE’s Australia division was awarded the 2017 Feefo accolade for their Cruise Megastore & MY241 Rewards brands. In early February, ICE’s Australia office secured a Feefo Trusted Service Award for their Cruise Megastore and My241 Rewards brands. This prestigious award is an independent seal of excellence that recognizes businesses for delivering exceptional customer experiences. The Trusted Service Award...