The latest from arrivia

Loyalty Program News & Insights

Read up on what’s new at arrivia. Get insights on ways to grow your business or expand your membership or customer loyalty program, using travel rewards.

arrivia travel weekly's 2017 power list
ICE Ranked on Travel Weekly’s Powerlist 2017
We are excited to announce that ICE has once again been ranked on Travel Weekly Power List!   Each year, Travel Weekly releases a ranking  of travel companies with travel sales of $100 million or more. ICE was recognized for its 2016 developments: Launched a “next generation” technology platform and enhancements in several key travel categories,...
ICE donation
ICE Presents $10,000 Donation to PACC911
ICE presented a $10,000 donation check to their animal charity partner, PACC911, for funds raised in 2016 by team members. The core values of International Cruise & Excursions, Inc. drive extensive philanthropic initiatives, demonstrating that ICE’s people, and their commitment to give back, are truly at the forefront of everything they do. The ICE team...
ribbon cutting 2017
ICE Headquarters Celebrates Grand Opening
Pop, Fizzle and Clink – our new headquarters is officially open! The ICE Senior Leadership team, headquarters team members, family and community neighbors gathered together to celebrate the new building, and officially celebrate the 20th Anniversary of ICE. ICE kicked off the celebration with a toast from owners John and Marcia Rowley, and presented a donation...
ICE award winner
ICE Personal Vacation Consultant Wins Prestigious Award
Jennifer Conner, Personal Vacation Consultant for ICE won the prestigious American Express Pacesetter Award. Conner was in the top four percent of worldwide recipients. She was honored at the awards ceremony in Bali in May. “I am completely honored to be receiving this fantastic award!  I am grateful to work with a company that recognizes...
arrivia WOW donation
ICE WOW Team Visits, and Donates to, A New Leaf
The ICE WOW team visited A New Leaf, presenting a $3,500 check to sponsor 4 apartment units being set up.  In addition, over 4,500 physical items (toiletries, appliances, household items) raised to support domestic violence victims and families in need. The funds and items were raised throughout ICE headquarters, with the Delivering Dignity campaign. WOW...
The Stevies The American Business Awards Logo
ICE Wins Bronze Stevie Award at the American Business Awards
ICE has won a Bronze Stevie Award at the American Business Awards in the Consumer Services category for LIVE365! LIVE365 is a groundbreaking sales and marketing tool that positions the product offering and its services that aligns with customer needs and lifestyle. The American Business Awards are the premier business awards program in the U.S.A. All organizations operating in...
The Valley's Healthiest Employers
ICE Wins Valley’s Healthiest Employers Award
ICE has won The 2017 Valley’s Healthiest Employers Award, ranking at number 11 by the Phoenix Business Journal. ICE won this honor due to the many team member wellness campaigns designed to encourage ICE staff to make positive and conscientious decisions for their health. These campaigns include the annual ICE wellness incentive, 5K family walk, free...
international cruise exchange riverwalk office
International Cruises and Exchanges Headquarters Expands to a New Location at Riverwalk Arizona
International Cruises and Exchanges Senior Leadership is thrilled to officially announce the new location of our Scottsdale Headquarters. This state-of-the-art, Class A office is located at Riverwalk Arizona, a new development promising to be a cultural and entertainment hotspot in the near future. The area features highly desirable restaurants and retail businesses for the enjoyment of...
Women on their Way
ICE Launches Women on their Way Program to Support Professional Women in the Workplace
The newest ICE initiative supports career development for women who have demonstrated excellence and leadership skills within the organization. Earlier this month, ICE launched our newest internal initiative, Women on their Way (WOW). This exciting program focuses on fostering the ongoing career development of women within the organization. By arming these dedicated professionals with valuable tools...
Super Service Challenge logo
ICE Raises Additional $12,000 for Charity
ICE secures $12,000 in additional funding for partnered charities as winners of the Super Service Challenge! Each year, the Super Service Challenge seeks to recognize and promote volunteerism across the nation. Driven by the idea that people and teams grow stronger by joining together to serve important causes, the Challenge promotes service by encouraging philanthropic efforts, sharing stories, and awarding...
feefo 2017 Trusted Service Award
ICE Australia wins Feefo 2017 Trusted Service Award
ICE’s Australia division was awarded the 2017 Feefo accolade for their Cruise Megastore & MY241 Rewards brands. In early February, ICE’s Australia office secured a Feefo Trusted Service Award for their Cruise Megastore and My241 Rewards brands. This prestigious award is an independent seal of excellence that recognizes businesses for delivering exceptional customer experiences. The Trusted Service Award...
Top Online Travel Agency Award 2017 Australia
ICE Australia Team Wins Prestigious Scenic Award
ICE Australia attends annual awards ceremony and is recognized as the top online travel agency. We are excited to announce that our ICE Australia operation has secured the 1st place award as the Top Online Travel Agency by Scenic Luxury Cruises & Tours. Over 240 Australia and New Zealand-based guests attended the popular “Night of Stars”...
ICE Executive Vice President Bart Fesperman Named to American Express Network Advisory Board
ICE’s Executive Vice President of Commercial Marketing to help provide guidance across an array of 2017 Representative Partner initiatives. This month, American Express introduced the members who are to comprise their Advisory Board for the 2017 year. Among the list of seasoned travel, leisure, and hospitality executives is ICE’s Chief Direct Sales Officer and Executive Vice...
International Cruises and Exchanges best companies az
ICE Wins “Best of Cool” Award
ICE appears in 100 Best Arizona Companies List for 2017-2018 season 2017 is here, and ICE is pleased to announce that the organization has already secured their first recognition of the year! ICE has been selected as one of the 100 Best Arizona Companies to work for from BestCompaniesAZ. The organization won in the “Best of Cool” category, a title that honors companies...
Diamond Resorts International 2017 arrivia
ICE Sponsors 2017 Diamond Resorts Invitational
Charity golf tournament hosted over 70 PGA Tour Champions and celebrities to benefit the Florida Hospital for Children. International Cruise & Excursions, Inc. (ICE) was proud to be a platinum sponsor of the 2017 Diamond Resorts Invitational™ benefiting the Florida Hospital for Children. This prestigious, three-day golf event was held from January 13 – 15,...
international cruises and exchanges + a new leaf pancakes with santa poster 2017
Santa Claus is coming to ICE
On Saturday, December 17th, the employees of ICE, are bringing the North Pole to the Valley of the Sun with their annual Pancakes with Santa charity event. This experience is open to the public and includes pictures, pancakes, and crafts with Jolly Old St. Nick, and it is the culmination of a two-month long toy...