The latest from arrivia
Loyalty Program News & Insights
Read up on what’s new at arrivia. Get insights on ways to grow your business or expand your membership or customer loyalty program, using travel rewards.
Powering the Next Generation of Travel Membership for a Leading Hospitality Brand
What: The Problem Traditional vacation ownership was built for an older generation that equated travel with long‑term commitments, fixed weeks, and deeded products. Millennials and Gen Z, by contrast, expect flexibility, instant value, and the ability to try before they “own”. They see travel as a fluid set of experiences, not a fixed asset. As...
From Paychecks to Plane Tickets: Why Travel Rewards Are Shaping the Future of Employee Incentives
Cash bonuses have long been the default tool for rewarding employee performance. They are familiar, easy to administer, and universally...
Is Your Loyalty Tech Delivering? What to Track (and What to Rethink)
Travel brands invest heavily in loyalty technology, including platforms, integrations, partner ecosystems, and the infrastructure that connects them. Yet when...
Getting Ready for Wave Season: How Loyalty Programs Can Maximize Cruise Booking Momentum
Think of wave season as the cruise industry’s Black Friday: a concentrated surge of demand when savvy travelers lock in...
If They Can’t Book Travel on Mobile, They’ll Book Somewhere Else
Travel planning no longer happens in a single place or on a single device. Members browse destinations between meetings, compare...
New Research Finds Luxury Travel Demand Expanding Beyond the Ultra-Wealthy
Arrivia’s The New Luxury Playbook report explores how aspiring luxury travelers are redefining the category, creating new engagement opportunities for...
The New Luxury Travel Playbook: How Loyalty Programs Can Engage a New Class of Luxury Traveler
Luxury travel has long been associated with a narrow slice of the market: travelers whose wealth places the most exclusive...
How Travel Marketing Automation Is Transforming Loyalty Engagement
Personalized loyalty marketing used to mean more campaigns, more segmentation, and more manual coordination across teams. However, as travel and...
Arrivia at Loyalty Summit CXM | Hybrid Keynote: Partners, Disintermediation & Frenemies
Great discussion this morning at the Loyalty Summit CXM in Chicago. Arrivia’s Mark Wilson, SVP Product Strategy & Operations (Tour & Cruise) joined...
How Corporate Travel Incentive Programs Are Evolving
Incentive travel continues to be one of the most effective tools organizations use to motivate performance and strengthen retention. Companies...
How Travel Marketing Automation Is Transforming Loyalty Engagement
Incentive programs are meant to inspire action, but not all rewards actually motivate. Cash, gift cards, and points are easy...
Unlock Revenue with Smarter Travel Loyalty Programs
Hospitality brands are facing a familiar challenge with growing urgency: how to drive revenue when traditional models are losing momentum....
The Rise of Loyalty Program Automation: What to Know
Traditional loyalty programs were designed to keep customers coming back, but many are quietly losing connection. Over half (54%) of...
How to Segment Customers for Smarter Loyalty Strategies
It’s no secret that one-size-fits-all loyalty programs are losing impact. Travelers are overwhelmed with points, perks, and promotions, so much...
Best Travel Loyalty Programs: What to Look for (and Why It Matters)
You don’t need to be a global hospitality giant to deliver great travel rewards. Today’s best travel loyalty programs stand...
Privacy Isn’t Optional: Building Ethical Personalization in Travel Loyalty
Personalization is no longer a differentiator in travel loyalty — it’s a demand. Today’s travelers expect perks and promotions that...