The latest from arrivia
Loyalty Program News & Insights
Read up on what’s new at arrivia. Get insights on ways to grow your business or expand your membership or customer loyalty program, using travel rewards.
Why Your Booking Engine Could Be Costing You Member Trust
Travel runs on trust. However, that trust is fragile — especially during online travel booking. Slow websites, technical errors, and...
Leveling Up Loyalty: Meet arrivia at Phocuswright 2025
The future of travel loyalty is taking center stage at the 2025 Phocuswright Conference in San Diego, and arrivia is...
Building a Loyalty Program That Feels Like First Class
In travel, a loyalty program should be more than a points system. It should be a promise—one that offers recognition,...
Loyalty Isn’t Just for Members—It Works for Partners Too
Loyalty is often seen as something reserved for consumers—members collecting points, redeeming rewards, and coming back for more. But in...
Cruise Into Loyalty: Making Redemption Programs More Rewarding
In the battle for customer attention, loyalty isn’t just earned. It must be inspired. Yet, too many redemption loyalty programs...
Welcoming Forrest Corbett as VP of Product Experience at arrivia
We’re thrilled to announce that Forrest Corbett has joined arrivia as Vice President, Product Experience, effective September 2025. With Forrest...
What is Dynamic Award Pricing? Benefits, Examples, and Future of Loyalty
Loyalty programs have evolved from simple perks into essential drivers of customer retention and brand growth. For decades, the gold...
How Corporate Travel Rewards Can Support More Sustainable Choices
Sustainability in business travel is no longer optional. As organizations build environmental goals into their operations, corporate travel programs are...
The Rise of Subscription-Based Loyalty in Travel
Imagine making travelers feel like elite status members on day one, not year ten. Traditional loyalty programs require continuous spending...
Shaking Up Travel Tech: Ganesh Baskaran Joins arrivia as Chief Product & Technology Officer
We’re not just welcoming a new executive—we’re welcoming a bold new chapter in our journey. Arrivia is thrilled to announce...
Cruise Travel Positioned to Become Loyalty’s Next Growth Driver
New arrivia report shows cruise demand increasing among younger generations and a growing interest in shorter sailings, private island destinations...
View from the Cabin: Cruise as Loyalty Growth Driver
Cruise has entered a new era. No longer a niche vacation option, it has become one of the most dynamic...
Top 2025 Loyalty Trends for Travel, Retail & Membership
Customer loyalty isn’t what it used to be. Engagement is down. Expectations are up. And nearly 30% of consumers now...
From Tokens to Tenders: How Blockchain Could Redefine Cruise Loyalty
The global cruise industry welcomed 34.6 million passengers in 2024, with 37.7 million expected in 2025. Repeat travelers aren’t just...
Arrivia Returns as Platinum Sponsor at 2025 Loyalty Summit, Turning Cruise Trends into Member Loyalty Wins
Arrivia returns to the Loyalty Summit in Chicago as a Platinum Sponsor, reinforcing our role in shaping the future of...
How Loyalty as a Service Helps You Compete Without the Overhead
Attracting and retaining customers is harder than ever. Larger brands dominate with massive loyalty programs, deep supplier relationships, and dedicated...