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Loyalty Program News & Insights
Read up on what’s new at arrivia. Get insights on ways to grow your business or expand your membership or customer loyalty program, using travel rewards.
How Corporate Travel Rewards Can Support More Sustainable Choices
Sustainability in business travel is no longer optional. As organizations build environmental goals into their operations, corporate travel programs are...
The Rise of Subscription-Based Loyalty in Travel
Imagine making travelers feel like elite status members on day one, not year ten. Traditional loyalty programs require continuous spending...
Shaking Up Travel Tech: Ganesh Baskaran Joins arrivia as Chief Product & Technology Officer
We’re not just welcoming a new executive—we’re welcoming a bold new chapter in our journey. Arrivia is thrilled to announce...
Cruise Travel Positioned to Become Loyalty’s Next Growth Driver
New arrivia report shows cruise demand increasing among younger generations and a growing interest in shorter sailings, private island destinations...
View from the Cabin: Cruise as Loyalty Growth Driver
Cruise has entered a new era. No longer a niche vacation option, it has become one of the most dynamic...
Top 2025 Loyalty Trends for Travel, Retail & Membership
Customer loyalty isn’t what it used to be. Engagement is down. Expectations are up. And nearly 30% of consumers now...
From Tokens to Tenders: How Blockchain Could Redefine Cruise Loyalty
The global cruise industry welcomed 34.6 million passengers in 2024, with 37.7 million expected in 2025. Repeat travelers aren’t just...
Arrivia Returns as Platinum Sponsor at 2025 Loyalty Summit, Turning Cruise Trends into Member Loyalty Wins
Arrivia returns to the Loyalty Summit in Chicago as a Platinum Sponsor, reinforcing our role in shaping the future of...
How Loyalty as a Service Helps You Compete Without the Overhead
Attracting and retaining customers is harder than ever. Larger brands dominate with massive loyalty programs, deep supplier relationships, and dedicated...
Beyond the Booking: Keeping Travelers Engaged Until Takeoff (and After)
Airlines spend a lot of time thinking about the main cabin experience. But there’s a longer runway to focus on:...
Game On: How Gamification in Loyalty Programs Drives Real Results
Loyalty programs have evolved far beyond simple points-for-purchase systems. Today’s members expect more personalized, engaging experiences. Gamification—applying elements of game...
Why Loyalty Partnerships Are the New Competitive Edge
Customer loyalty has changed. Today’s members want more than points and periodic discounts. They want experiences that align with how...
A Step-by-Step Guide to Adding Travel Perks to Your Loyalty Program
Customer loyalty isn’t what it used to be—it’s more important and more elusive than ever. Consumers expect more from brands...
How Airlines and Hotels Are Rethinking Loyalty Partnerships in 2025
The travel industry is constantly changing, and right now, airlines and hotels are on the verge of a big change...
How Last-Minute Travel Trends Are Influencing Loyalty Redemptions
Spontaneous travel is becoming a defining behavior in 2025. With more Americans able to work remotely and digital platforms simplifying...
How Loyalty Programs Can Enhance the In-Store Shopping Experience
In a world filled with endless online shopping options, the physical, in-store experience has become more important than ever. It’s...