The latest from arrivia

Loyalty Program News & Insights

Read up on what’s new at arrivia. Get insights on ways to grow your business or expand your membership or customer loyalty program, using travel rewards.

Beyond the Booking: Keeping Travelers Engaged Until Takeoff (and After)
Insights 08/15/2025
Beyond the Booking: Keeping Travelers Engaged Until Takeoff (and After)
Airlines spend a lot of time thinking about the main cabin experience. But there’s a longer runway to focus on:...
Game On: How Gamification in Loyalty Programs Drives Real Results
Insights 08/06/2025
Game On: How Gamification in Loyalty Programs Drives Real Results
Loyalty programs have evolved far beyond simple points-for-purchase systems. Today’s members expect more personalized, engaging experiences. Gamification—applying elements of game...
Why Loyalty Partnerships Are the New Competitive Edge
Insights 08/06/2025
Why Loyalty Partnerships Are the New Competitive Edge
Customer loyalty has changed. Today’s members want more than points and periodic discounts. They want experiences that align with how...
Couple using travel perks to go on hiking trip
Insights 07/23/2025
A Step-by-Step Guide to Adding Travel Perks to Your Loyalty Program
Customer loyalty isn’t what it used to be—it’s more important and more elusive than ever. Consumers expect more from brands...
How Airlines and Hotels Are Rethinking Loyalty Partnerships in 2025
Insights 07/22/2025
How Airlines and Hotels Are Rethinking Loyalty Partnerships in 2025
The travel industry is constantly changing, and right now, airlines and hotels are on the verge of a big change...
Couple going on a last-minute trip
Insights 07/18/2025
How Last-Minute Travel Trends Are Influencing Loyalty Redemptions
Spontaneous travel is becoming a defining behavior in 2025. With more Americans able to work remotely and digital platforms simplifying...
How Loyalty Programs Can Enhance the In-Store Shopping Experience
Insights 07/17/2025
How Loyalty Programs Can Enhance the In-Store Shopping Experience
In a world filled with endless online shopping options, the physical, in-store experience has become more important than ever. It’s...
Arrivia on Travel Weekly Power List 2025
News 06/26/2025
Arrivia Ranks #19 on Travel Weekly’s 2025 Power List
We’re proud to once again be named to Travel Weekly’s Power List, which ranks the most successful and influential travel...
Couple on a trip after using flexible travel points
Insights 06/18/2025
Rethinking Redemption: Flexible Point Systems in Loyalty Programs
In a world where personalization drives brand loyalty and convenience wins customer hearts, traditional loyalty programs are overdue for a...
Stressed businessman at a laptop
Insights 06/16/2025
The Hidden Costs of DIY Travel Tech vs. White Label Solutions
Building your own travel tech might seem like a cost-effective move — until you’re knee-deep in supplier integrations, expensive maintenance...
Travel trends by generation reshaping loyalty strategies
News 06/16/2025
New arrivia Report Shows how Generational Travel Behaviors are Reshaping Loyalty Strategy
Loyalty and the Changing Traveler highlights key differences in how U.S. consumers plan, book and think about travel—and what loyalty...
Couple enjoying travel rewards on a beach
Reports & Surveys 06/16/2025
Earning Loyalty at Every Age: What Today’s Travelers Really Want
The travel loyalty landscape is shifting, and loyalty programs cannot afford to stay static. New technology or competition from online...
Traveler with suitcase using phone in hotel room
Insights 06/10/2025
Beyond One-Size-Fits-All: How Personalized Travel Rewards For Retailers Drive Customer Loyalty
Travel rewards are more expected than exciting these days — 95% of loyalty programs already offer them. For retail brands,...
Pebble Beach coastline, host location of the 2025 Travel Weekly Leadership Forum
Events 06/03/2025
Arrivia Returns to Pebble Beach for the Travel Weekly Leadership Forum
Arrivia is proud to again host several of our top clients at the 2025 Travel Weekly Leadership Forum at Pebble...
Arrivia Heads to AMDETUR 2025—Let’s Connect
Events 06/03/2025
Arrivia Heads to AMDETUR 2025—Let’s Connect
Arrivia will attend AMDETUR 2025, one of Mexico’s premier events for vacation ownership and tourism real estate. Held June 23–24...
Retired couple enjoying travel loyalty rewards
Explore Whitepapers on Travel Loyalty & Rewards 06/02/2025
Turn Transactions into Journeys: Using Travel Rewards to Amplify Retail Loyalty
Traditional loyalty programs aren’t cutting it anymore. Customers want more than a discount — they want experiences that feel personal,...