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Insights

Read up on what’s new at arrivia. Get insights on ways to grow your business or expand your membership or customer loyalty program, using travel rewards.

Team of three employees discussing travel api solutions.
Insights 01/18/2024
The Ultimate Guide to Travel API Solutions
Travel businesses are well-versed in exotic destinations, luxury accommodations, and global once-in-a-lifetime experiences. But technology? That’s not every provider’s strong...
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Business Couple Walking to the Airport.
Insights 01/11/2024
B2B Loyalty Programs: A Complete Guide [With Real-Life Examples]
B2B advertising has soared in the United States, skyrocketing from $28.9 billion in 2021 to $37.7 billion in 2024, with...
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Insights 01/09/2024
Effective Travel Agency Technology Solutions for 2024
Total travel spending in the United States can reach upwards of $104 billion in just one month, with the average family of four spending nearly $2,000 on a domestic vacation per week. In an industry as lucrative as travel, remaining current with the latest travel agency technology is crucial for traditional and online travel agencies...
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Smiling woman on the computer using a travel booking software platform.
Insights 12/26/2023
Travel Booking Software Platforms: Choosing the Right Solution for Your Needs
Navigating an array of travel booking software platforms can be daunting. Not only does each promise the pinnacle of convenience...
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Saleswoman helping a customer with a loyalty points program.
Insights 12/14/2023
Points-Based Loyalty Programs: How do Points-Based Loyalty Systems Work?
A consistent goal among business brands is customer retention, which leads to higher profits and growth. A loyalty points program...
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Group of tourists in Rome, Italy, looking at a monument.
Insights 11/30/2023
Customer Loyalty Analytics: How to Collect & Interpret Loyalty Program Data
In the competitive arena of customer retention, customer loyalty analytics emerges as a pivotal force, enabling businesses to decipher complex...
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Group of friends traveling together using points from a paid loyalty program.
Insights 11/28/2023
What Are Paid Loyalty Programs: Pros & Cons
Unlocking consumer loyalty has never been as pivotal of an objective as it is for organizations in today’s uncertain macroeconomic...
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happy young couple using a smartphone to review rewards
Insights 11/22/2023
8 Types of Loyalty Programs: Pros & Cons
Customer loyalty programs have never been as intrinsically linked to brand success as in today’s ultra-competitive business environment. Nearly 60% of consumers are willing to modify their spending to maximize loyalty benefits, which can explain why most shoppers in North America belong to 15+ loyalty programs—the highest enrollment levels in five years.  Active engagement in...
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Man speaking with a woman using effective Strategies for Managing Customer Complaints.
Insights 11/16/2023
The Art of Exceeding Expectations: Effective Strategies for Managing Customer Complaints
In today’s ultra-competitive, consumer-centric business environment, effective customer complaint management isn’t just about resolving issues—it’s about exceeding expectations. An outstanding...
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Businessmen discussing perks loyalty program.
Insights 11/13/2023
Perk-Based Loyalty Programs: What Businesses Need to Know
Competition among businesses is fiercer than ever. Establishing – and retaining – a strong, dedicated customer base is crucial for...
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Travel diversity and friends on a trip
Insights 11/09/2023
Loyalty Programs for Banks: Building Lasting Relationships with Customers
Financial institutions have long recognized the value of fostering trust and lasting connections with their clientele, giving rise to a...
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Creating partnerships handshake group of professionals
Insights 11/07/2023
Coalition Loyalty Programs: Collaborative Strategies for Customer Loyalty
When it comes to customer loyalty programs, there’s no need to reinvent the wheel—instead, brands can simply reimagine it.  Enter...
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Multi-ethnic cybersecurity team looking at multiple screens
Insights 11/01/2023
Facing Emerging Cybersecurity Risks in the Era of AI
In the dynamic realm of cybersecurity, the intricate relationship between artificial intelligence (AI) and traditional security measures is a critical...
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Insights 10/30/2023
Data Breach Response and Incident Management: Safeguarding Digital Assets
Data breaches are not just an omnipresent threat but a harsh reality for today’s organizations. As the country with the highest data breach density in the world, the United States reported nearly 2,000 cases of data compromise in 2022, a stark increase from the 447 cases reported a decade prior. Yet, while the threat remains...
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Checking Bank Account
Insights 10/26/2023
Adapting for Success: The Challenges of Legacy Systems in Financial Institutions
A sizable portion of the nation’s economy—$5.4 trillion, to be exact—is driven by financial service providers. Even financial giants face challenges from legacy financial systems powered by outdated technology, affecting community credit unions and multinational conglomerates. Born in a bygone era of technology, legacy financial systems are riddled with operational inefficiencies, security vulnerabilities, and limited...
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Businessman working on SWOT analysis of a company financial report.
Insights 10/17/2023
Charting the Course: Best Practices for Navigating Regulatory Compliance in the Financial Industry
Regulatory compliance is vital for preserving trust and market integrity in every industry; however, few verticals contend with a level...
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