The latest from arrivia
Loyalty Program News & Insights
Read up on what’s new at arrivia. Get insights on ways to grow your business or expand your membership or customer loyalty program, using travel rewards.
Cruise Into Loyalty: Making Redemption Programs More Rewarding
In the battle for customer attention, loyalty isn’t just earned. It must be inspired. Yet, too many redemption loyalty programs...
Welcoming Forrest Corbett as VP of Product Experience at arrivia
We’re thrilled to announce that Forrest Corbett has joined arrivia as Vice President, Product Experience, effective September 2025. With Forrest...
What is Dynamic Award Pricing? Benefits, Examples, and Future of Loyalty
Loyalty programs have evolved from simple perks into essential drivers of customer retention and brand growth. For decades, the gold...
How Corporate Travel Rewards Can Support More Sustainable Choices
Sustainability in business travel is no longer optional. As organizations build environmental goals into their operations, corporate travel programs are...
The Rise of Subscription-Based Loyalty in Travel
Imagine making travelers feel like elite status members on day one, not year ten. Traditional loyalty programs require continuous spending...
Shaking Up Travel Tech: Ganesh Baskaran Joins arrivia as Chief Product & Technology Officer
We’re not just welcoming a new executive—we’re welcoming a bold new chapter in our journey. Arrivia is thrilled to announce...
Cruise Travel Positioned to Become Loyalty’s Next Growth Driver
New arrivia report shows cruise demand increasing among younger generations and a growing interest in shorter sailings, private island destinations...
View from the Cabin: Cruise as Loyalty Growth Driver
Cruise has entered a new era. No longer a niche vacation option, it has become one of the most dynamic...
Top 2025 Loyalty Trends for Travel, Retail & Membership
Customer loyalty isn’t what it used to be. Engagement is down. Expectations are up. And nearly 30% of consumers now...
From Tokens to Tenders: How Blockchain Could Redefine Cruise Loyalty
The global cruise industry welcomed 34.6 million passengers in 2024, with 37.7 million expected in 2025. Repeat travelers aren’t just...
Arrivia Returns as Platinum Sponsor at 2025 Loyalty Summit, Turning Cruise Trends into Member Loyalty Wins
Arrivia returns to the Loyalty Summit in Chicago as a Platinum Sponsor, reinforcing our role in shaping the future of...
How Loyalty as a Service Helps You Compete Without the Overhead
Attracting and retaining customers is harder than ever. Larger brands dominate with massive loyalty programs, deep supplier relationships, and dedicated...
Beyond the Booking: Keeping Travelers Engaged Until Takeoff (and After)
Airlines spend a lot of time thinking about the main cabin experience. But there’s a longer runway to focus on:...
Game On: How Gamification in Loyalty Programs Drives Real Results
Loyalty programs have moved far beyond simple points-for-purchase models. Members now expect experiences that feel engaging, rewarding, and relevant throughout their journey. Gamification meets those expectations by turning loyalty into something members actively participate in rather than passively accumulate. For brands focused on increasing engagement, retention, and long-term value, gamification in loyalty programs has become...
Why Loyalty Partnerships Are the New Competitive Edge
Customer loyalty has changed. Today’s members want more than points and periodic discounts. They want experiences that align with how...
A Step-by-Step Guide to Adding Travel Perks to Your Loyalty Program
Customer loyalty isn’t what it used to be—it’s more important and more elusive than ever. Consumers expect more from brands...